Senior Field Service Mechanic​/Technician - Forklifts & Heavy Machinery

Senior Field Service Mechanic/Technician - Forklifts & Heavy Machinery

Department: Service

Employment Type: Full Time

Location: BR01- CHARLOTTE, NC

Reporting To: Craig Carrigan

Seize the Opportunity: As a Senior Technician, You're Not Just Fixing Equipment—You're Powering Industry, Mentoring Talent, and Driving Excellence.

Why WMH? Because Your Career Deserves More
! At WMH (the right to keep the original name or site note is kept), we don’t just offer jobs—we build unstoppable careers. With over 35 years of industry excellence, we’ve grown into the Southeast’s fastest-growing material handling leader, with 11 locations across NC, SC, TN, VA, GA and AL. We operate on honor, integrity, and a relentless drive for excellence.

Your success is our mission, which is why we invest in training, mentorship, and leadership development to accelerate your career. What sets us apart? We’re redefining the industry as a full-scale solutions provider, delivering cutting-edge automation, fleet technology, and next-level innovation that keeps businesses moving forward. When you join WMH, you’re stepping into a future filled with opportunity, advancement, and impact—because here, your career moves forward.

WMH is seeking a Senior Mechanic/Technician to join our elite team. As a Senior Mechanic/Technician, you’ll play a critical role in ensuring peak performance, taking charge of advanced diagnostics, precision repairs, and proactive maintenance on cutting-edge equipment. But this role is more than just turning wrenches—it’s about leading by example, optimizing performance, and mentoring the next generation of skilled technicians. Your expertise will fuel operational success, maximize uptime, and push industry standards forward while fostering a team-driven culture of excellence.

At WMH, we don’t just fix equipment—we keep industries moving, develop top-tier talent, and set the gold standard for reliability and innovation in material handling.

Your Mission?
To be the driving force behind operational excellence, delivering advanced diagnostics, expert-level repairs, and proactive maintenance that maximizes uptime and efficiency. You’ll play a critical role in ensuring peak performance for our clients while leading, mentoring, and developing the next wave of skilled technicians. At WMH, your experience isn’t just valued—it’s the foundation for the future.

• Independence & Field Expertise
• Hit the Road:
  Start your workday from home, servicing customers on-site in a company-provided van with the latest tools & diagnostic technology.
• Own Your Territory:
  Maintain and repair forklifts, heavy machinery, and material handling equipment across warehousing, distribution, and manufacturing industries.
• Be the Expert in the Field:
  Deliver on-site service with speed, accuracy, and professionalism—our customers rely on you!
• Advanced Diagnostics & Repairs
• Troubleshoot Like a Pro – Diagnose complex mechanical, hydraulic, and electrical issues with precision and efficiency.
• Fix it Right, The First Time – Execute top-quality repairs & preventive maintenance to maximize uptime & minimize breakdowns.
• Own the Fleet – Maintain WMH and customer equipment at peak performance through scheduled maintenance, inspections, and safety checks.
• Lead & Mentor the Next Generation
• Train & Develop Junior Techs – Share your expertise, foster a culture of excellence, and guide the next generation of mechanics.
• Be a Leader – Set the gold standard in service, helping newer technicians refine their skills and elevate their careers.
• Customer Engagement & Service Excellence
• Deliver Outstanding Customer Support – Work closely with clients, providing expert consultation, service recommendations, and technical solutions.
• Customer-Focused Communication – Keep customers informed about service updates, repairs, and proactive maintenance.
• Documentation & Compliance
• Precision Documentation – Maintain accurate service reports, repair logs, and work orders to ensure seamless operations.
• Safety & Compliance First – Uphold OSHA standards, industry regulations, and best practices to keep work environments safe and efficient.

The Field: Diverse job sites.…