Senior Residential AV Technician Level 3

Senior Residential AV Technician Level 3

Apply for the Senior Residential AV Technician Level 3 role at HTS
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Works both independently and with other team members to install equipment, program systems and lead Residential AV projects. This position has authority‑level knowledge of Residential AV systems, equipment and commissioning projects. May be responsible for leading, training and mentoring less experienced technicians.

• Provides Project Manager with daily project status updates
• Maintains Project documentation on a daily basis
• Site walkthroughs with Project Management, Sales and Clients
• Completes quality control checks using Job Form
• Employs project management principles to successfully execute AV projects on‑time and within budget.
• Exhibits professionalism and provides excellent customer service
• Acts as a resource for Residential AV technical knowledge
• Completes complex, multi‑room AV installs, setups and calibration
• Control system and theater room installations
• Satellite/Cable systems setup
• Advanced troubleshooting of simple and complex systems
• Advanced networking/data system installs, set up and deployment
• Program automation, lighting, shading, surveillance and security systems
• Design, populate and wire full‑sized equipment racks
• Coaches, leads, trains and mentors less experienced Technicians
• Complete required training and certifications; maintain certification levels for all position requirements
• Adheres and maintains quality standards

• Minimum 5 years AV field experience demonstrating proficiency in all of the previously posted job responsibilities for this position.
• High school diploma or GED
• PCNA Certification (or comparable)
• Control4 Automation Programmer Certification
• Lutron RA3 Certification preferred but not required
• RTI programming proficiency preferred but not required
• URC programming proficiency preferred but not required
• Savant programming proficiency preferred but not required
• Excellent verbal and written communication skills
• Ability to read and comprehend system drawings, floor plans, job scopes and instructions
• Ability to meet deadlines
• Detail‑oriented and organized; multi‑tasker
• Self‑motivated, task driven, and able to apply “best practices” theory
• Strong problem‑solving skills; creates in the field solutions
• Ability to work overtime as needed
• Ability to travel overnight for training and installations as needed
• Maintains valid driver’s license and satisfactory driving record
• Clean background check
• Proficiency using hand and power tools
• Ability to lift and carry up to 50 lbs.
• Ability to work on ladders, lifts and at high elevations

• Location – Charlotte, NC
• Job Type – Full Time
• Pay – Hourly
• Salary range – $30 / hr – $35 / hr

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this classification. They are not to be construed, as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

HTS is a rapidly growing business with a beautiful retail showroom space in the greater Charlotte area. We have been in the residential and commercial custom integration industry since 2001 and have a proven track record of treating our clients and employees with the highest level of respect and professionalism. Nearly all our business comes from referrals from existing clients. We specialize in high‑end, custom applications that achieve a WOW factor.

We work with the latest industry technology, creating solutions that impress our clients.

HTS recently expanded to offer fully licensed electrical work, residential and commercial.

This position allows you to work with cutting‑edge technology, offers opportunities for growth and advancement, all within a positive and supportive environment.

We offer a competitive compensation package, based on experience, and generous incentive compensation.