Controls Technician; Service & Projects

Position: Controls Technician (Service & Projects)
About Us

We offer comprehensive HVAC, building automation system, facilities, and energy solutions. From design to delivery, our solutions are tailored to the specific needs of high‑profile organizations in commercial buildings, data centers, industrial facilities, and other mission‑critical sites.

Job Summary Job Title

Controls Technician (Service & Projects)

Job Location

Charlotte, NC

Company Overview

EMCOR Services Aircond, a wholly owned subsidiary of EMCOR Group, Inc., is the Southeast’s largest provider of commercial and industrial heating, ventilating, and air‑conditioning (HVAC) services. For over 85 years, Aircond has delivered comprehensive HVAC solutions to businesses, deploying expert field technicians for maintenance, repairs, and energy‑efficient system replacements. Guided by three generations of family leadership and backed by the strength of EMCOR Group, Inc.,

a Fortune 500 company, Aircond combines deep industry expertise with a commitment to innovation and reliability. Today, we serve single and multi‑site clients with a full spectrum of facility services, ranging from HVAC service to complete operations and maintenance solutions.

Position Summary

The Controls Technician will play a dynamic and critical role in both the installation of new building automation systems and the ongoing service, planned maintenance, and retrofit of existing systems. This role offers a unique blend of project‑based work and technical service, ensuring a diverse and engaging day‑to‑day experience for a control professional. The technician will be responsible for the installation, programming, and repair of building automation and energy management systems for commercial and industrial clients within the North Carolina region.

This role is based at EMCOR Services Aircond’s office in Charlotte, NC. The schedule is Monday‑Friday, 8 am‑5 pm EST. This role may require occasional overnight travel (less than 25%) within the North Carolina region.

Essential Duties and Responsibilities Installation & Commissioning

• Perform installation, programming, integration, and repair of building management systems (BMS), including service, planned maintenance, and retrofits.
• Lead or assist in the installation and commissioning of new building automation systems on project sites, working closely with project managers and other technicians to ensure timely and successful completion.
• Contribute to retrofit projects, involving the replacement of old control systems with new, non‑proprietary solutions.
• Conduct “point‑to‑point” checkouts and terminate low‑voltage connections.

Service & Maintenance

• Perform routine and complex service calls to diagnose and repair issues with building management systems.
• Execute planned maintenance activities on a scheduled basis to ensure optimal system performance and customer satisfaction.
• Maintain and repair low‑voltage wiring, equipment, and devices.

Technical Troubleshooting & Integration

• Troubleshoot and resolve complex issues related to controls, networks, field devices, and integrated systems.
• Load programs in field controllers and run BACnet MS/TP and BACnet IP communication networks.
• Support third‑party equipment integrations.

Customer & Internal Communication

• Establish and maintain positive working relationships with all customers and company employees, ensuring high customer satisfaction.
• Inform sales and management of qualified leads for new construction, service, maintenance, and retrofit opportunities.

Productivity & Documentation

• Efficiently manage time and productivity by planning, scheduling, and communicating all work assignments.
• Complete all required company documentation and reporting in a timely manner.

Why This Role is Different

• Variety and Challenge:
  This isn’t just a service role. You will be actively involved in both short‑term service calls and long‑term project installations, providing a diverse range of technical challenges and a constant opportunity to learn.
• Growth Path: EMCOR Services Integrated Solutions is committed to the professional development of our team. This role provides a direct pathway for career growth into a System Specialist or Application Engineer position, with…