Lead Commercial HVAC Technician

Location:

Charlotte, NC

Join BGIS Integrated Technical Services (ITS) and take your HVAC career to the next level with a company that invests in your growth, well-being, and future. We’re hiring a Lead Commercial HVAC Technician in Charlotte, NC be part of a global leader in facility management and make a meaningful impact every day.

At BGIS ITS, we support over 500 U.S.

-based technicians (and 7,000 globally) with industry-leading training, resources, and career development. Since joining the BGIS group in 2022, we’ve redefined excellence in integrated facility management by prioritizing professionalism, care, and continuous improvement.

• Hourly Rate: $40-$42/hour ($83,200–$87,360 annually)
• On-Call Pay: $150 per scheduled on-call shift
• Paid Time Off: Start with 48 hours, increasing to 168 hours with tenure
• Paid Holidays: 7 annually (New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, Day after Thanksgiving, Christmas)
• 401(k) Match: 5% employer contribution

• $3,500 cash bonus
• 40 additional hours of floating holidays
• $1,250 technical training reimbursement

• Company Vehicle: Take-home option available
• Tech Tools: Company-issued cellphone and tablet
• Annual Boot Voucher: Stay equipped with the right gear
• Comprehensive Benefits: Health, life, and disability coverage
• Corporate Discounts: Exclusive perks through ADP
• Career Development: Ongoing technical training and certifications
• Growth Opportunities: Clear paths for advancement and relocation

As a Lead Commercial HVAC Technician, you’ll play a key leadership role supporting your Regional Service Manager and team. You’ll ensure operational excellence, safety, and quality service delivery across your assigned region.

• Conduct monthly audits to ensure compliance with company standards
• Perform truck inspections (cleanliness, equipment, PPE)
• Conduct site assessments (e.g., roof cleanliness, proper disposal of materials)
• Verify quality of repairs and installations
• Ensure team members have proper PPE and coordinate replenishment
• Approve vendors for operational needs
• Assist with technician vacation planning and on-call scheduling
• Lead PM completion efforts and ensure accurate documentation
• Support training coordination for technicians
• Perform other duties as assigned by the Division Manager

Location:

Field-based role in Charlotte, NC, with occasional travel for training or meetings to Hudson, FL.

• 5+ years of commercial HVAC and refrigeration experience
• 2+ years in a supervisory or lead technician role
• Proven ability to manage teams, conduct audits, and ensure safety and quality compliance
• Experience with preventive maintenance, diagnostics, repairs, and equipment changeouts
• Familiarity with national accounts or multi-site operations (preferred)

• EPA Universal Certification (required)
• Additional certifications such as NATE or HVAC Excellence are a plus

• Climb ladders while carrying up to 30 lbs.
• Lift up to 75 lbs. and maneuver in confined spaces
• Wear required PPE

• Valid driver’s license
• Ability to pass drug, background, and driving record checks
• Meet enhanced security clearance requirements
• Flexibility for overtime and occasional travel

• Proficiency in servicing, installing, and troubleshooting:
  • Commercial HVAC systems
  • Refrigeration systems and ice machines
  • Chillers, cooling towers, water source heat pumps
• Strong customer service and communication skills
• Ability to work independently and manage time effectively
• Familiarity with light commercial equipment
• Experience with industry software (e.g.,…