Onsite Support Technician

Job Title:

Onsite Support Technician

Location:

Charlotte, NC Pay:
Competitive pay based on experience

Shift: 8am to 4:30pm, Monday thru Friday. Some evening and weekend work required Responsibilities Set up and operate a variety of high-end audio-visual equipment for live, virtual, and hybrid client meetings and events Ensure equipment is functional, safe, and professionally presented, and that clients are familiar and comfortable with the equipment they are using Assist in organizing daily floor activities to ensure timely set up, refresh, and removal of equipment Refresh meeting and training rooms daily, including configuring tables, chairs, and other furniture per event design Deliver additional meeting equipment such as easels, flip charts, tables, and chairs Perform daily floor operations, assisting within the workflow of other technicians Work with the team to establish coordinated communications for the management of events Meet with guests on site to ensure their needs are met and equipment setup is working properly Attend venue meetings as needed (e.g., event orders or pre-event planning) Set up and tear down equipment, with occasional loading and unloading Maintain proper security, storage, and transportation of equipment Participate in physical inventory counts as requested Required Education, Skills, and Experience Advanced problem-solving skills Ability to use high-end audio-visual equipment via ladders Willingness to work some evenings and weekends Willingness to work at multiple campus locations as needed Preferred Education, Skills, and Experience 3-5 years of customer service or hospitality experience 3-5 years of audio-visual experience Ready to bring your audio-visual expertise to live and hybrid events?

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