Mitigation Specialist

Sunshine Restoration Group is a specialized restoration company focused on water, fire, and mold damage mitigation and repair in the Charlotte metropolitan area and surrounding communities. The team provides responsive, professional services to help property owners recover safely and efficiently after unexpected incidents. Sunshine Restoration Group works in homes and businesses, addressing both emergency situations and planned remediation projects. The company emphasizes safety, quality workmanship, and reliable customer service throughout every stage of the restoration process.

The Mitigation Specialist role is a full-time, hybrid position based in the Charlotte Metro area, with a mix of on-site field work and office tasks such as documentation and coordination. Day-to-day responsibilities include assessing water, fire, and mold damage, implementing mitigation and hazard control measures, and setting up equipment such as dehumidifiers, air scrubbers, and containment barriers. The Mitigation Specialist documents site conditions, prepares reports, and communicates regularly with customers, teammates, and insurance representatives to explain findings, timelines, and next steps.

This role also involves coordinating with emergency management and restoration teams, following safety protocols, and ensuring that all work meets regulatory and company standards. Occasional evening or weekend work may be required in response to urgent mitigation needs.

• Mitigation and Hazard Mitigation skills, including experience with water, fire, and mold damage control.
• Analytical Skills to assess damage, interpret readings, and develop effective mitigation plans.
• Strong Communication skills for interacting with clients, teammates, and insurance partners.
• Understanding of Emergency Management principles and procedures related to property restoration.
• Knowledge of restoration tools, equipment, and safety practices, including PPE usage.
• Ability to perform physical tasks such as lifting equipment, working in confined spaces, and standing for extended periods.
• Valid driver’s license and reliable transportation for travel within the Charlotte Metro and nearby areas.
• High school diploma or equivalent; industry certifications (e.g., IICRC) are preferred but not required.
• Experience in restoration, construction, or facilities maintenance is beneficial.
• Capacity to work both independently and as part of a team in a fast-paced, service-oriented environment.