Commercial Security Service Technician

Charlotte, North Carolina, United States

CPI Security is seeking a
Commercial Security Service Technician for our Charlotte, NC market. Our Technicians are responsible for installing our full suite of industry-tailored smart security solutions for our commercial customers. Our Commercial Security Service Technicians will ensure complete customer satisfaction as they work on equipment that protects company assets, employees, and customers. W e are the trusted name for smart security solutions that allow us to design, install, monitor, service and protect what matters most to business owners and operators.

This is a fantastic opportunity to earn a great performance-based income, while providing a valuable service to our customers.

• Installs commercial customers new equipment or systems to ensure the system exceeds customers’ expectations
• Educate, train and demonstrate the customers new system
• Must be able to work closely with supervisor and other technicians to coordinate and complete jobs
• Maintain a good rapport and attitude with coworkers and customer base
• Provide solutions and use expertise for challenges that may arise for customers
• Maintain knowledge of industry changes and new developments in products and technology
• Present a professional appearance and maintain a clean and professional vehicle image
• Implement new ideas and strategies to make tasks easier

• High school diploma or equivalent; technical training in electronics, electrical, HVAC, or a related field is a plus.
• Strong sales skills, with an emphasis on upselling and closing techniques.
• Excellent customer service skills and a commitment to safety.
• Mechanical aptitude and ability to work independently or as part of a team.
• Positive attitude, professional appearance, and flexibility to work weekends.

• $60,000
  annual average earnings (hourly base and commissions)
• Company fuel card, company equipment provided (i.e. vehicle, iphone, ipad)
• Comprehensive and on-going training when you start, includes leadership development.
• Engaging and fun company culture that succeeds through diversity.
• Great medical, dental, vision, 401(k) with company match, short-term & long-term disability and life insurance options. Company paid holidays, floating holiday and (PTO).
• Free monitored security system after 90 days.

For government reporting purposes, we ask candidates to respond to the below self-identification survey.

Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.

As set forth in CPI Security’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.

As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A  disabled veteran  is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A  recently separated veteran  means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An  active duty wartime or campaign badge veteran  means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An  Armed forces service medal veteran  means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.