Child Welfare Specialist III; Domestic Violence Unit

Follow your calling, Find your career!!

Please apply by 1/21/2026

Salary Range: $30.32 to $37.90 per hour. This is a non-exempt (hourly) position.

Please note:

Pay rates are based on education, skill, experience level and internal equity. Internal equity considerations include an assessment of the applicant’s salary history and qualifications in comparison to the market rate and requirements for the job.

At Mecklenburg County, you’ll have the chance to build a career as unique as you are with support, inclusive culture, and technology to become the best version of you. We’re counting on YOUR unique voice and perspective to help Mecklenburg County become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

Youth and Family Services Division (YFS) of the DSS Department of Child, Family and Adult Services (CFAS) provides a variation of services to safeguard children by strengthening the protective capacities of families whose children’s health, safety and well‑being are  mission of DSS is to strengthen families and communities through a safety‑net of services, collaborations, and hope. The Department’s vision is to define and cultivate an organizational culture that is more compassionate and understanding toward each other and our clients.

YFS firmly believes the people who do this work are our most important resource. As such, children and families deserve trained, skillful professionals to engage and effectively assist them. If you have a passion for social work and making a difference in your local community, come join our Youth and Family Services team!

This position is responsible for providing community-based services to individuals, groups, families, or communities regarding issues that could include child and adult abuse, neglect, and/or exploitation, mental health concerns, poverty, unemployment, substance abuse, rehabilitation, social adjustment, housing, childcare, or medical care. This position in Youth and Family Services, under general supervision, is responsible for providing evaluation and assessment of risk and safety issues, case management, counseling, and referral services for complex cases to assist in meeting the needs of these clients.

This position may handle more complex cases requiring a higher‑level skillset and/or provide leadership support to other positions in the child welfare series and serve a “lead” child welfare specialist mentoring and supporting new hire staff as part of their onboarding process and professional development.

This position is within the Domestic Violence Unit located at the Survivor Resource Center at 601

E. 5th Street, Charlotte, NC 28202.

• Assess and provide appropriate services on complex child abuse/neglect cases involving complex mental health, domestic violence, human trafficking and substance abuse issues
• Work collaboratively with internal and external stakeholders to ensure child safety, permanency and wellbeing of children and families
• Assess needs of individuals and/or families; and provide counseling and services in both individual and group settings and discuss goals, expected outcomes and means with which to meet goals and expected outcomes
• Develop and review service plans in consultation with clients, and perform follow-ups assessing the quantity and quality of services provided and ensure services were effective and situations have improved
• Transport clients to appointments such as medical, job related or others, if appropriate
• Refer clients to community resources for services such as job placement, debt counseling, legal aid, housing, medical treatment, or financial assistance, and provide concrete information, such as where to go and how to apply
• Consult with parents, teachers, and other school personnel to determine causes of problems such as truancy and misbehavior, and to implement solutions
• Monitor residential facilities for compliance with licensure standards, provide technical assistance, investigate complaints against licensed facilities
• Interview clients individually, in families, or in groups, assessing their situations, capabilities, and…