Qualified Professional-I​/DD

Founded in 2022,
3M’s Services LLC (Michelle’s Mindful Movements) is a mission-driven agency providing high-quality support to individuals with intellectual and developmental disabilities (IDD) and mental health diagnoses across North Carolina.

Inspired by the founder’s late sister, Tamara Michelle Martin, our company was built on a foundation of compassion, integrity, and purpose. Every service we provide is a reflection of our commitment to “Making the Impossible Possible” empowering individuals to live with dignity, independence, and opportunity.

Our motto, “Making the Impossible Possible, ” is more than words — it’s how we approach every individual, every family, and every challenge. Whether it's residential support, respite care, peer support, or employment assistance, our team shows up with compassion, patience, and the drive to make a real difference.

• Modern Office Setting that fosters collaboration and creativity
• Opportunities for Growth :
  We are committed to helping you grow both professionally and personally
• Field Work that lets you make a direct impact on the lives of individuals in your community

Company: 3M’s Services LLC
Employment Type: Full-Time, W-2
Schedule: Monday–Friday
Work Location: Hybrid – Office, Community & Remote
Reports To: Program Director

3M’s Services LLC is seeking an experienced and motivated Qualified Professional to join our growing team.

The QP plays an important role in ensuring individuals with Intellectual Developmental Disabilities (I/DD) receive high-quality, person-centered services that promote independence, community involvement, choice, dignity, and personal growth.

This position is ideal for a human services professional who enjoys a combination of caseload management, working in the community, supporting direct care staff, collaborating with families and Care Managers, and ensuring services remain compliant and effective. The QP will manage an assigned caseload and work closely with the Program Director, Direct Support Professionals, families/guardians, Care Managers, and other members of the individual's support team.

• Manage and oversee an assigned caseload of individuals receiving community-based services.
• Coordinate and monitor services according to each individual's ISP/Plan of Care and authorized services.
• Participate in ISP meetings, treatment team meetings, and other person-centered planning meetings.
• Maintain regular communication with individuals, families/guardians, Care Managers, and Executive Leadership.
• Complete required member monitoring and community/site visits.
• Monitor individual goals, progress, service utilization, and overall quality of services.
• Supervise, coach, and support Direct Support Professionals assigned to your caseload.
• Conduct staff observations and required supervision visits.
• Train staff on individual goals, support needs, documentation expectations, and service requirements.
• Review service documentation for accuracy, quality, and timely completion.
• Monitor authorizations, consents, assessments, and other required documentation.
• Monitor EVV compliance for applicable services.
• Identify staffing or service-delivery barriers and work with the appropriate departments to resolve them.
• Assist with interviewing, onboarding, and matching DSPs with individuals when needed.
• Ensure services meet applicable Medicaid, LME/MCO, state, and agency requirements.
• Identify and promptly communicate health, safety, service, or compliance concerns to the Program Director.
• Participate in audits, quality improvement activities, staff meetings, and required training.
• Maintain organized, accurate, and audit-ready records for assigned cases.

We're looking for someone who is organized,…