Community Program Specialist​/Business Relations Representative

Position Number  Grade NC06

The North Carolina Department of Health and Human Services (DHHS) is one of the largest, most complex agencies in the state, and has approximately 17,000 employees. It is responsible for ensuring the health, safety, and well-being of all North Carolinians, providing human service needs for special populations including individuals who are deaf, blind, developmentally disabled, and mentally ill, and helping poor North Carolinians achieve economic independence.

This position is located in the Charlotte VR/IL Unit Office. The Community Employment Program Specialist/Business Relations Representative (BRR), works in partnership with Rehabilitation Counselors and Vocational Evaluators to determine suitable vocational options for individuals with disabilities and subsequently assist them in obtaining competitive employment within the community. Developing and maintaining employer relationships and promoting NCEIPD/s services are vital parts of this position.

• Working with consumers to assist them with seeking employment, completing applications, advocating with employers on behalf of the consumer, resume development, job placement/coaching, and follow‑up services
• Teaching Employment Marketing Skills classes and conducting Windmills training to job‑ready consumers and employers
• Providing written and verbal reports to counselors on the progress of referred consumers’ efforts towards obtaining employment
• Assisting consumers with obtaining internships that align with their vocational goals
• Engaging with local and regional employers to explain agency's mission and goals and to assist in meeting their business needs
• Participating in job fairs and other community events to promote the agency and increase employment opportunities for consumers and represent the work unit on boards and committees as designated by the Unit Manager

Salary Grade Range: $34,270 - $59,973

Recruitment Range: $34,270 - $59,369

Position is eligible for a hybrid‑teleworking schedule to include weekly onsite work hours

Applicants now meet the minimum qualifications of a position if they meet the minimum education and experience listed on the vacancy announcement. The Knowledge, Skills, and Abilities (KSAs)/ Management Preferences are not required. Applicants who possess the following skills are preferred:

• Experience working with individuals with disabilities
• Knowledge and/or experience helping others obtain employment
• Knowledge and/or experience working with a team
• Valid North Carolina driver’s license required to drive state vehicles

Minimum

Education and Experience:

• Bachelor’s degree in a human services or business field such as human resources, marketing, business administration, business management, healthcare management, or public administration from an appropriately accredited institution; or Associate’s degree in a human services or business field (identified above) from an appropriately accredited institution and two years of directly related work experience; or High school or General Educational Development (GED) and four years of directly related work experience;
  
  or an equivalent combination of education and experience.

Veterans’ and National Guard Preference Applicants seeking Veteran's Preference must attach a DD‑214 Member‑4 Form (Certificate of Release or Discharge from Active Duty) to their applications. Applicants seeking National Guard Preference must attach an NGB 23A (RPAS), along with the state application, if they are a current member of the NC National Guard in good standing. Applicants who are former members of either the…