Safe Alliance - STRC & SRC Advocate

Work Location: Ascend Nonprofit Solutions

Division/Department: Sexual Trauma Resource Center (STRC) & Survivor Resource Center (SRC)

Reports To: Advocate Supervisor

Supervises: Interns and volunteers as assigned

Employment Status: Full-Time, Non-Exempt

Support the agency mission by providing hope and healing to those impacted by domestic violence, sexual assault, human trafficking, and child maltreatment through the following responsibilities:

Client Services and Advocacy

• Use a trauma-informed, client-centered approach to provide:
  • Intake, assessment, case management, crisis intervention, safety planning, court education, information, and referrals, as applicable.
• Act with the client's needs in mind to provide long-term advocacy and case management services to the extent possible.
• Provide hospital response as needed.
• Ensure coordinated client care with key community partners, including onsite support at hospitals and within local law enforcement agencies, as necessary.
• Accompany victims of child and adult sexual abuse, human trafficking, and domestic violence to hospitals, police departments, or court during regular work hours and on-call as needed.
• Educate clients on the protective order process and coordinate with the Victim Assistance and Legal Representation Program, as appropriate.
• Provide occasional courtroom support and crisis intervention for clients, as directed by the supervisor.
• Facilitate support groups.
• Maintain a caseload of advocacy clients.

Supervision and Collaboration

• Manage and supervise volunteers and interns as programmatically necessary and as assigned by the supervisor.
• Participate in community multi-disciplinary team meetings where client cases are reviewed and advocate on behalf of clients when appropriate.

Administrative Responsibilities

• Maintain confidential, accurate, and up-to-date client, stakeholder, intern, volunteer, program, and agency records in agency databases, which may include CSN, Raiser's Edge, Financial Edge, and Paycom.
• Research, write, and manage grant reporting and grantor relationships as assigned by the supervisor.
• Adhere to agency and program procedures related to documentation, Critical Incident Reports, and Client Satisfaction Surveys.
• Participate in Quality Assurance processes.

Stewardship and Community Engagement

• Increase awareness of victimization, prevention, and available resources through public speaking and media requests, as assigned.
• Participate in community meetings and committees as assigned.
• Promote and maintain professional relationships with agency staff, volunteers, interns, stakeholders, and community partners.
• Support the agency mission by participating in outreach activities, community meetings, and committees as requested.

Professional Development

• Stay informed of best practices, developments, and trends related to trauma and victimization, including intimate partner violence, sexual violence, human trafficking, and child maltreatment.
• Attend training courses assigned or approved by the supervisor.
• Maintain required licensure and certifications as necessary.
• Perform other duties as assigned to support overall agency effectiveness.

Core Competencies

• Action Oriented / Planning and Organizing
• Adaptability
• Building Trust
• Client Focus
• Technical and Professional Knowledge and Skills
• Time Management

Education and/or Work Experience Requirements

• Required:
  
  High School Diploma, GED, or equivalent experience
• Preferred:
  Experience working with victims or in human services
• Language Preference:
  Spanish-speaking preferred

Physical Requirements

• Light work, including exerting up to 20 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, twist, carry, push, pull, or otherwise move objects, including the human body.
• Ability to perform close vision, distance vision, color vision, depth perception, and focus adjustments necessary for accurate and thorough work.
• Ability to reach, stand, crouch, walk, sit, twist, talk, hear, finger, grasp, and perform repeated motions.
• Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
• Employees must have access to reliable transportation to meet job requirements in a timely fashion.
• This position may require work outside typical business hours, as the agency provides services 24/7.