Criminal Justice Case Manager; Re-Entry Services

Follow Your Calling, Find Your Career!!

Please apply by:
October 22nd, 2026

* This role is on-site Monday-Friday, telework is not available.

Salary Range: $25.53 to $31.07per hour.

This is a non-exempt (hourly) position.

Please note:

Pay rates are based on education, skill, experience level and internal equity. Internal equity considerations include an assessment of the applicant’s salary history and qualifications in comparison to the market rate and requirements for the job.

At Mecklenburg County, you’ll have the chance to build a career as unique as you are with support, inclusive culture, and technology to become the best version of you. We’re counting on YOUR unique voice and perspective to help Mecklenburg County become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

Criminal Justice Services (CJS) is responsible for promoting improvements in the criminal justice system through interagency cooperation, coordination, and planning. It was formed in 2010 by the Mecklenburg County Manager's Office in response to findings from a Justice & Public Safety Task Force.

Mecklenburg County Re-Entry Services facilitates seamless transition of participants back into the community, while promoting employment stability, service engagement and continuing education. Services include comprehensive case management focused on employability and voluntary participation from clients. Along with our partners clients receive assistance for basic needs, treatment services, medication, identification, education, vocational training, work readiness and retention skills training, items needed to begin employment (uniforms, work boots, tools/utensils, etc.),

and medical/dental/vision/medication needs, employment, housing, peer support, and more.

Provide professional level case management to ensure compliance with court orders and enhance public safety in area of responsibility. This position, under general supervision, will be responsible for Re-Entry Services, providing offenders with the skills necessary to function in the community and not become repeat offenders, through participation in treatment planning and the creation and implementation of a unified case/service plan.

May also be responsible for re-entry services work with successful reintegration of residents returning to Mecklenburg County following incarceration at local jails or state/federal prisons. Duties include linking and arranging services and advocacy.

This position will be located at715 E 4th St., Charlotte, NC 28202.

• Meet with social service/criminal justice involved individuals on a regular basis to monitor, case plan, collect urine analysis, crisis management, complete risk needs assessments and SA/MH assessments.
• Interviews and screens individuals referred for participating in DTC; reviews mental health and/or substance abuse history; conducts case consultations with applicable individuals, coordinates discharge planning with team partners
• Evaluates individual's immediate circumstances, including environmental situations and availability of services/support
• Manage housing program for re-entry clients
• Document contracts and maintain client records
• Enter and maintain progress notes in computerized chart and conduct chart reviews to ensure that all documentation meets with best-practice standards; reviews cases with supervisor to ensure compliance
• Prepares a variety of reports and documents related to the individual's services, progress, and/or other related issues/concerns
• Monitors individual's progress on a regular basis via office visits, phone contact, or care team meetings
• Assists individuals in resolving problems related to treatment or…