Social Work Supervisor; Domestic Violence Unit​/Youth & Family Services

Salary Range: $69,388.80 to $86,736.00. This is an exempt, salaried position.

Please note:

Pay rates are based on education, skill, experience level and internal equity. Internal equity considerations include an assessment of the applicant’s salary history and qualifications in comparison to the market rate and requirements for the job.

At Mecklenburg County, you’ll have the chance to build a career as unique as you are with support, inclusive culture, and technology to become the best version of you. We’re counting on YOUR unique voice and perspective to help Mecklenburg County become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

Youth and Family Services Division (YFS) of the Department of Social Services (DSS) provides a variation of services to safeguard children by strengthening the protective capacities of families whose children’s health, safety and well-being are  mission of DSS is to strengthen families and communities through a safety-net of services, collaborations, and hope. The Department’s vision is to define and cultivate an organizational culture that is more compassionate and understanding toward each other and our clients.

YFS firmly believes the people who do this work are our most important resource. As such, children and families deserve trained, skillful professionals to engage and effectively assist them. If you have a passion for social work and making a difference in your local community, come join our Youth and Family Services team!

This is a specialized position within the Domestic Violence Unit as the Social Work Supervisor. This role will directly supervise a team of Child Welfare Specialists responsible for managing Domestic Violence cases. This team is responsible for providing community-based services to individuals, groups, families, or communities regarding issues that could include child and adult abuse, neglect, and/or exploitation, mental health concerns, poverty, unemployment, substance abuse, rehabilitation, social adjustment, housing, childcare, or medical care.

The Social Work Supervisor will provide direct supervision, training, support, review and evaluation of professional technical and para-professional staff involved in areas which could include Social Services. This position compiles reports and data to ensure compliance with established policies and procedures as well as assignment and monitoring of cases. This position provides feedback to staff to enhance their capabilities to perform efficiently.

The work location for this position will be determined at the time an offer is made. Please note that this role may require occasional after‑hours work (after 5:00 p.m.) and weekend availability as needed.

• Supervise, train and evaluate the performance of technical and para-professional staff
• Consult with teams and staff on individual case assignments
• Develop procedures to meet department or program goals, ensuring adherence to regulatory guidelines. Reviews information with teams or staff members to provide guidance and direction in the delivery of services
• Establish performance objectives, conducts periodic reviews and monitors progress
• Monitor budget activities and adjusts expenditures and makes recommendations as appropriate
• Review and audits staff cases and workloads to prioritize duties and referrals for new cases
• Complete monthly and quarterly program reports
• Provide consultation to staff in complex case situations, acute emergencies, or cases which require a high level decision
• Communicate with and visit other public and private welfare agencies, hospitals and other institutions in order to exchange information and develop resources
• Seek additional…