Respite Peer Support Bridger

The Respite Peer Support Specialist Bridger will provide trauma-sensitive, peer-to-peer support within the context of peer Respite as well as at the Hub and in the community. Supports offered will include advocacy, transporting, via vehicle, providing information and opportunities to connect to local resources, support around housing and benefits, one-on-one mutual support, and support of the TCL Ambassador Program as needed.

Promise Resource Network is a nonprofit survivor-led organization that disrupts illness-based approaches to mental health and substance use by understanding the impacts of trauma and supporting healing, wellness, and recovery.

FLSA Status
:
Non-Exempt

Location
:
Charlotte, North Carolina

Open To
:
The Public

Hours
: 7:30am-4:00pm

About Us

Promise Resource Network (PRN) is a peer-run organization that is operated and staffed by people who have survived trauma, suicide attempts, overdoses, psychiatric hospitalization, incarceration, and/or being unhoused who use the wisdom of their healing and recovery to ignite social change, inspire hope, and serve as a catalyst for personal greatness. It is our goal that every person finds the hope, inspiration, and support to move through challenges, discover their strengths, live their dreams, and find meaningful purpose in their lives.

When people experience emotional distress and related crisis, the limited crisis supports are frequently emergency departments, inpatient settings, crisis stabilization units, and walk-in urgent cares. PRN’s peer-run respites offer an alternative healing environment, with support from others that have similar experiences (Peer Specialists) who offer connection, exploration of the crisis to make meaningful out of the experience and offer many wants to work through the distress without the need for forced or involuntary treatment.

Summary of the Position

The Respite Peer Support Specialist Bridger will provide trauma-sensitive, peer-to-peer support within the context of peer Respite as well as at the Hub and in the community. Supports offered will include advocacy, transporting, via vehicle, providing information and opportunities to connect to local resources, support around housing and benefits, one-on-one mutual support, and support of the TCL Ambassador Program as needed.

General Responsibilities

• Share personal experience, encourage mental health wellness and recovery, and validate different pathways of recovery.
• Assist in connection with mental health services, community resources, and other services as needed.
• Help maintain a clean, safe and secure environment. Cleaning duties as assigned.
• Manage downtime with guests, focusing on wellness and recovery activities.
• Work cooperatively with the Respite team and maintain clear, honest, and respectful communication with team members.
• Offer peer-to-peer support to guests during all phases of their stay (pre-arrival, arrival, during the guests’ stay, departure/discharge plan, after-care planning).
• Work as part of a team to create a bed-and-breakfast like setting and a healing physical environment.
• Document and track information as required.
• Support with community and home visits as outlined in the TCL Ambassador Program Scope of Work.
• Start connections with potential guests after they enter the waitlist to stay at the respite via phone call and visits when possible.
• Support peers as a Peer Bridger from the Respite to the community by connecting, driving, or accompanying Respite guests to PRN, the HUB, other PRN programs or events, organizations, or places in the community that promote connection and wellness.
• Act as a lead peer on follow up with previous guests via phone calls,…