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Shelter Plus Care Peer Support Specialist

Job in Charlotte, Mecklenburg County, North Carolina, 28245, USA
Listing for: Promise Resource Network
Full Time position
Listed on 2026-10-21
Job specializations:
  • Social Work
    Community Support Services, Mental Health, Patient/Health Advocate, Human Services/ Social Work
Salary/Wage Range or Industry Benchmark: 42000 - 54000 USD Yearly USD 42000.00 54000.00 YEAR
Job Description & How to Apply Below
Promise Resource Network Shelter Plus Care Peer Support Specialist Charlotte, NC
· Full time

Shelter Plus Care Peer Support Specialist utilizing SAMSHA’s 8 Dimensions of Wellness will assist the individuals served in SPC in increasing and restoring their ability to live successfully in the community by maintaining tenancy. By doing so, the individuals will increase the ability to live as independently as possible, managing MH/SA related illnesses and reestablishing his or her roles related around the 8 Dimensions.

Promise Resource Network is a nonprofit survivor-led organization that disrupts illness-based approaches to mental health and substance use by understanding the impacts of trauma and supporting healing, wellness, and recovery.

Description

Responsibilities

  • Assist residents in understanding and complying with lease agreements and housing rules.

    Promote literacy of the lease and any other agreements signed to secure housing.
  • Support peers in resolving tenancy issues, including landlord disputes, rent arrears, or housing inspections.
  • Assist peers in obtaining vital documents if needed such as birth certificates, official , or social security cards.

    Link individuals to credit repair or expungement resources if needed.
  • Promote independent living skills such as budgeting, cleaning, and home maintenance.
  • Assist when applicable with identifying resources to cover expenses to cover security deposit, moving costs, furnishings, adaptive aids, environmental modifications, and other needs when identified.
  • Maintain regular face to face contact with individuals to ensure the living environment is safe and individuals are thriving in supportive housing.
  • Use lived experience with mental health recovery to build trust, and reciprocal and supportive relationship.
  • Provide emotional support, encouragement, and hope to residents facing mental health challenges and/or substance use disorder.
  • Facilitate or co-facilitate peer-led wellness groups, and provide coverage to the PRN Hub, if feasible, and encourage participation of SPC individuals at the Hub
  • Support peers in developing personalized wellness and crisis plans.
  • Advocate for residents’ rights and preferences within housing and mental health systems.
  • Encourage self-advocacy and support peers in setting and achieving personal goals.
  • Encourage community inclusion and support peers in making community connections.
  • Educate residents on tenant rights, mental health resources, and community supports.
  • Work closely with case managers, clinicians, housing staff, and community partners.
  • Participate in multidisciplinary team meetings to support holistic care planning and support peers in mutual agreement meetings.
  • Maintain accurate, confidential, and timely documentation of services provided.
  • Engage in ongoing training in trauma-informed care, harm reduction, housing first, and peer support ethics.
  • Assists in accessing financial entitlements such as SSI/SSDI, Medicaid, Special Assistance, food stamps, VA benefits and payee services (as needed) including assisting with applications for these entitlements and identifying and referring to local
  • Responsible for other duties assigned by management

Qualifications and Experience

  • Current North Carolina Certified Peer Support Specialist or eligible to become certified
  • Belief in the recovery potential of all people and is committed to the philosophy of peer support by reinforcing their ability to work and/or achieve personal goals.
  • Ability to receive guidance, training, and mentoring to grow skills and knowledge.
  • Demonstrates leadership by modeling PRN’s mission, values, philosophy, and guidance to team members.
  • Demonstrates taking personal responsibility, being dependable, reliable, working as a team player, and utilizing personal…
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