Associate Industry Architect

The Associate Industry Architect is a product specialist who supports the development of Intapp’s templated Industry Solutions through configuration, research, and cross‑team collaboration. This role contributes to creating scalable best‑practice solution patterns that improve the way our products are sold, implemented, and adopted.

• Contribute to the development, validation, and documentation of best‑practice solution configurations in line with the quarterly release cadence.
• Build and maintain best‑practice configurations within Intapp products following established patterns and design principles.
• Collaborate with Product Teams to understand how to optimally leverage new product features and prepare structured feedback for enhancement requests.
• Prepare demonstrations, documentation, and internal training content to ensure client‑facing teams can provide the best possible solution and experience to clients.
• Provide tactical support such as answering configuration questions, preparing demo environments, and gathering structured feedback from client‑facing teams.
• Maintain awareness of industry trends, competitive solutions, and product capabilities, and synthesize findings for use in solution development.
• Participate in discovery sessions, internal or client‑facing, as a supporting contributor.
• Perform research for future roadmap planning and validation.

• Bachelor’s degree or equivalent work experience. 2‑4 years of relevant experience in a services, pre‑sales, client success or similar technical, client‑facing role at an enterprise software company.
• Hands‑on configuration of Deal Cloud, Salesforce, MS Dynamics or an equivalent platform.
• Experience with AI prompt engineering and/or agentic workflow builders is a distinct advantage.
• Ability to interpret business needs and translate them into solution requirements.
• Technically adept; able to learn how to configure Intapp applications through hands‑on practice.
• Strong attention to detail, with the ability to follow established patterns and processes.
• High energy, collaborative, and eager to learn from senior team members.
• Demonstrated professionalism, adaptability, and the ability to work both independently and as part of a team environment.
• Comfortable presenting in team settings with strong written and verbal communication skills.

• Expand Your
  
  Skills:
  
  Unlock your potential with professional development opportunities supported by a community of experienced professionals. We offer reimbursement for training and continuing education to help you stay ahead in your career.
• Enjoy Where You Work:
  Thrive in our modern, open offices designed to inspire creativity and collaboration. Our complimentary lunches and fully stocked kitchens ensure you have everything you need to stay energized throughout the day.
• Support What Matters Most:
  Our comprehensive wellness and flexible time‑off programs are designed to care for you and your family. Our family‑formation benefits and support during your family‑building journey ensure you have the resources you need when it matters most. We believe in giving back and supporting our communities with paid volunteer time off and a donation matching program for the causes you care about.

Location:

Charlotte, NC

Intapp provides equal employment opportunities to all qualified applicants and will make hiring decisions without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristic protected by federal, state or local laws.

Intapp will not hire through text message, social media, or email alone. We will never extend a job offer unless you have been contacted directly by an Intapp recruiter and have participated in the interview process which will generally consist of 3 or more virtual or in‑person meetings. Please note that Intapp only uses company email addresses that contain “” or “” to communicate with candidates via email.

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