ServiceNow Developer

Dhaka Technologies Limited Company | Contract

Charlotte, United States | Posted on 10/14/2026

Job Title: Service Now Developer
Job : BACJP
Work Arrangement: Fully onsite
Location: Charlotte, NC
Employment Type: Contract, 12+ months
Engagement Type: W2 only; US Citizens and Green Card holders (no visa sponsorship)
Final Interview: Two virtual rounds; an onsite interview may also be requested

Dhaka Technologies Limited Company (DTLC) is hiring a Service Now Developer on behalf of our client, i8is, in support of their end client, Bank of America, for a 12+ month fully onsite contract based in Charlotte, NC. Candidates must be local to Charlotte, NC, able to work on W2, be US Citizens or Green Card holders, and have an established Linked In profile.

Client is looking for an experienced, senior-level Service Now developer to implement and maintain Service Now's Third Party Risk Management (TPRM) module as part of an enterprise Service Now platform. This job is responsible for understanding the out of the box configuration, industry best practices, as well as Service Now's capabilities to extend and integrate with supporting solutions. Job expectations include coordinating with Product Owner and platform Architects to deliver compliant business value within an established Software Development Life Cycle (SDLC) and change management frameworks.

Job Title: Service Now Developer
Job Location: Charlotte, NC, Fully Onsite role
Job Type: 12+ Months contract
Pay Range: $60 to $65/hr; the rate may be negotiable based on experience, education, geographic location, and other factors

• Design, configure, and maintain Service Now applications, workflows, integrations, and user interfaces.
• Implement solutions utilizing Service Now platform capabilities, including custom applications, APIs, business rules, flows, and catalog items.
• Collaborate with stakeholders to translate business requirements into technical solutions aligned with enterprise architecture standards.
• Participate in all phases of the SDLC, including requirements analysis, design, development, testing, deployment, and production support.
• Support release management activities and ensure successful deployment through established governance, change control, and Dev Ops practices.
• Develop and maintain integrations with internal and external systems using REST, SOAP, and other enterprise integration technologies.
• Ensure solutions meet security, audit, compliance, and regulatory requirements.
• Provide technical troubleshooting, root cause analysis, and ongoing platform enhancements.

• Service Now Certified Application Developer (CAD) certification.
• 3-5+ years experience developing and supporting Service Now applications and platform capabilities.
• Experience configuring Service Now Work spaces, Flows, ACLs, Script Includes, Business Rules, UI Actions/Pages, Forms, Playbooks, Portals, and/or Reports.
• Experience designing, configuring, and developing integrations with the Service Now platform, including connectors and Scripted REST APIs.
• Strong understanding of SDLC methodologies, release management, testing, and deployment practices leveraging Agile methodology.
• Strong analytical and problem-solving skills.
• Effective communication and stakeholder management.
• Attention to detail and commitment to quality.
• Ability to balance innovation with regulatory and operational requirements.

• Additional Service Now certifications (System Administrator/CSA, or Implementation Specialist/CIS).
• Experience working within large enterprise environments, preferably in the financial services or other highly regulated industries.
• Experience supporting risk, compliance, governance, or enterprise service management initiatives.
• Familiarity with regulatory, audit, and cybersecurity requirements common within financial institutions.