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ServiceNow developers; clt, Plano, Richmond

Job in Charlotte, Mecklenburg County, North Carolina, 28245, USA
Listing for: The Matlen Silver Group, Inc.
Full Time position
Listed on 2026-10-18
Job specializations:
  • Software Development
    IT Specialist
Salary/Wage Range or Industry Benchmark: 110000 - 145000 USD Yearly USD 110000.00 145000.00 YEAR
Job Description & How to Apply Below
Service Now developers (clt, Plano, Richmond) (BH-111175)

Location North Carolina, United States Sector Banking

looking for an experienced, senior-level Service Now developer to implement and maintain Service Now’s Third Party Risk Management (TPRM) module as part of an enterprise Service Now platform. This job is responsible for understanding the out of the box configuration, industry best practices, as well as Service Now’s capabilities to extend and integrate with supporting solutions. Job expectations include coordinating with Product Owner and platform Architects to deliver compliant business value within an established Software Development Life Cycle (SDLC) and change management frameworks.

Key Responsibilities
  • Design, configure, and maintain Service Now applications, workflows, integrations, and user interfaces.
  • Implement solutions utilizing Service Now platform capabilities, including custom applications, APIs, business rules, flows, and catalog items.
  • Collaborate with stakeholders to translate business requirements into technical solutions aligned with enterprise architecture standards.
  • Participate in all phases of the SDLC, including requirements analysis, design, development, testing, deployment, and production support.
  • Support release management activities and ensure successful deployment through established governance, change control, and Dev Ops practices.
  • Develop and maintain integrations with internal and external systems using REST, SOAP, and other enterprise integration technologies.
  • Ensure solutions meet security, audit, compliance, and regulatory requirements.
  • Provide technical troubleshooting, root cause analysis, and ongoing platform enhancements.

Bank’s Service Now Center of Excellence (COE) and they have asked that resumes be sent with a copy of the certificates listed below as it’s not always easy to find the certs by name or email lookup.

Required:
  • 1. Certified System Administrator
  • 2. Certified Implementation Specialist
Preferred:
  • 1. Certified Application Developer
Required Qualifications
  • Service Now certifications (System Administrator/CSA and Implementation Specialist/CIS).
  • 3-5+ years experience developing and supporting Service Now applications and platform capabilities.
  • Experience configuring Service Now Work spaces, Flows, ACLs, Script Includes, Business Rules, UI Actions/Pages, Forms, Playbooks, Portals, and/or Reports.
  • Proficiency with JavaScript, Service Now scripting, APIs, integrations, and workflow automation.
  • Experience designing, configuring, and developing integrations with the Service Now platform, including connectors and Scripted REST APIs.
  • Strong understanding of SDLC methodologies, release management, testing, and deployment practices leveraging Agile methodology.
Preferred Qualifications
  • Service Now Certified Application Developer (CAD) certification.
  • Experience working within large enterprise environments, preferably in the financial services or other highly regulated industries.
  • Experience supporting risk, compliance, governance, or enterprise service management initiatives.
  • Familiarity with regulatory, audit, and cybersecurity requirements common within financial institutions.
Key Competencies
  • Strong analytical and problem-solving skills.
  • Effective communication and stakeholder management.
  • Attention to detail and commitment to quality.
  • Ability to balance innovation with regulatory and operational requirements.
Position Requirements
5+ Years work experience
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