Software Engineer – Cards Servicing

Position: Staff Software Engineer – Cards Servicing
Key Responsibilities Technical Strategy and Domain Architecture:
Own technical direction for Cards Servicing across teams. Shape the roadmap, define service and data boundaries, and balance business priorities with long-term scalability, resilience, and maintainability.

Backend Architecture and Modernization:
Lead AWS-based backend modernization, balancing compute, data, messaging, and integration trade-offs. Reduce vendor coupling and complexity, build reusable servicing capabilities, and enable independent team delivery while maintaining security and operational stability.

Distributed Systems and Servicing Integrity:
Lead the design of critical servicing workflows across internal and external platforms. Establish consistency and recovery patterns that protect account and card data integrity against duplicate events, partial failures, and downstream disruptions.

Hands-On Engineering:
Contribute to critical implementations, prototypes, and code/design reviews. Investigate and resolve complex issues across services and infrastructure.

Engineering Excellence:
Champion automated testing, CI/CD, secure coding, observability, performance, and production readiness. Establish reusable patterns and documentation.

Mentorship and Development:
Coach engineers and emerging technical leaders in system design, problem-solving, and technical decision-making. Create opportunities for others to independently lead complex engineering work.

Cross-Team

Collaboration:

Partner with Engineering Leaders, Product, Architecture, Security, and Platform teams to clarify requirements, resolve technical dependencies, and shape technical roadmaps.

Operational Ownership:
Drive technical improvements that reduce recurring incidents, simplify architecture, and address technical debt while balancing delivery needs with long-term maintainability.

Required Qualifications

Education:

Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent practical experience.

Experience:

10+ years of software engineering experience, including designing and operating production backend systems and leading complex technical initiatives.

Backend Development:
Strong proficiency in Node.js and JavaScript or Type Script, with hands-on experience designing, implementing, and maintaining REST APIs.AWS:
Experience designing and implementing backend solutions on AWS, with familiarity with Amazon EKS, AWS Lambda, Amazon SQS, and supporting AWS services.

System Design:
Strong understanding of distributed systems, asynchronous processing, service integration, relational and No

SQL data stores, and reliability patterns.

Production Engineering:

Experience with automated testing, CI/CD, monitoring, troubleshooting, and secure software development.

Technical Leadership:
Demonstrated ability to mentor engineers, lead design discussions, and influence technical decisions across teams without formal authority.

Soft Skills:

Ability to turn ambiguous business and technical problems into clear, practical engineering plans.

Strong communication skills, including explaining architectural decisions and trade-offs to technical and nontechnical stakeholders.

Collaborative leadership, constructive feedback, and a commitment to developing others.

Sound judgment in balancing delivery speed, operational risk, and long-term engineering quality.

Preferred Qualifications Experience shaping end-to-end architecture for complex financial services or large-scale customer platforms, spanning business workflows, customer and account life cycles, data ownership, and integrations across enterprise and third-party systems.

Experience leading cross-team technical strategy and platform evolution, including new capability development, legacy modernization, build-versus-buy…