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Senior Software Support Engineer - AI-Driven Fixes

Job in Charlotte, Mecklenburg County, North Carolina, 28201, USA
Listing for: Top Echelon Software, LLC
Full Time position
Listed on 2026-10-31
Job specializations:
  • Software Development
    AI Engineer (Applied/Software)
Salary/Wage Range or Industry Benchmark: 90000 - 150000 USD Yearly USD 90000.00 150000.00 YEAR
Job Description & How to Apply Below

Top Echelon Software, LLC is seeking a Senior Software Support Engineer to own complex production issues across SaaS platforms. This is a hands-on role involving application code, databases, integrations, and cloud infrastructure to diagnose root causes and implement durable solutions.

You will collaborate with Software Engineering, QA, Dev Ops, Product, and Support teams, contributing to automation, modernization, and AI-driven improvements while mentoring junior engineers and shaping best

As a Senior Software Support Engineer - AI-Driven Fixes, you will play an important part at Top Echelon Software, LLC in NC, United States.

We are looking to fill the Senior Software Support Engineer - AI-Driven Fixes position at Top Echelon Software, LLC in NC, United States.

The Senior Software Support Engineer - AI-Driven Fixes role at Top Echelon Software, LLC is now open for applications in NC, United States.

Position Requirements
10+ Years work experience
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