Principal Software Engineer

Lead technical direction for patient engagement software that helps people manage appointments, check in, communicate with care teams, pay bills, and follow their care journey. This is a senior individual contributor role spanning several product and engineering teams, with hands‑on work across architecture, code, data, infrastructure, and production operations.

• Guide complex initiatives from early discovery through delivery and ongoing production support.
• Set architecture and technical roadmaps across applications, databases, integrations, cloud infrastructure, and deployment platforms.
• Prototype, code, debug, review, and implement critical or high‑risk changes while helping teams make clear technical decisions.
• Improve security, reliability, performance, scalability, observability, and developer experience across systems.
• Lead modernization of long‑lived software while maintaining operational stability and customer value.
• Mentor engineers and technical leaders, establish shared engineering practices, and assess useful applications of AI‑assisted development.

• Bachelor’s degree or equivalent professional experience, and at least 10 years delivering and operating production software.
• Experience leading complex technical work across multiple engineering or product teams.
• Ability to deliver full‑stack solutions involving relational data, backend services and APIs, frontend applications, cloud infrastructure, and operations.
• Strong hands‑on background with distributed systems, REST APIs, and asynchronous messaging.
• Experience with data design, automated testing, CI/CD, observability, security, and operational resilience.
• Track record designing, deploying, and operating secure, highly available cloud‑native systems on AWS or Azure.

The listing describes a comprehensive benefits package including medical, dental, vision, paid holidays and vacation, company‑paid life insurance, and retirement savings. Visa sponsorship is not offered; applicants for North American roles must be authorized to work in the United States or Canada.