Senior Manager, Software Development

We’re building a world of health around every individual - shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Lead the Minute Clinic Product Engineering team in building software that helps people access care at CVS Minute Clinic, part of a household name in U.S. healthcare. Your team’s work shapes patient access, provider efficiency, and reliable care experiences across patient-facing kiosks, internal applications, APIs, and provider tools. Take ownership of the next phase of an engineering transformation already delivering results.

We have modernized critical systems and shipped AI features that providers use. This role offers the opportunity to develop a strong engineering team, shape the platform’s technical direction, and expand cloud-native and AI capabilities with direct patient and provider impact. This is a highly hands-on engineering leadership role. Stay technically engaged through architecture, code reviews, focused prototyping, and complex production investigations.

Contribute code where your involvement removes a critical obstacle, and use that work to strengthen the team’s ability to deliver independently. Technical depth, sound judgment, and a sustained commitment to continuous learning are central expectations. Own engineering priorities and outcomes. Own the team’s engineering roadmap, technical priorities, and delivery commitments in partnership with product and technical leads. Translate business goals into a focused plan, make tradeoffs explicit, and balance product delivery with reliability, technical debt, and team development.

Define measurable outcomes for each initiative, including patient or provider value, production performance, and operational readiness. Establish clear ownership and enable independent execution. Build a team that practices single-threaded ownership, with individual engineers accountable for defined services, features, or workflows from problem definition through production. Give engineers decision‑making authority appropriate to their scope, clarify expectations, remove blockers, and coach them to resolve dependencies and deliver independently.

Remain accountable for team outcomes while developing engineers’ judgment and ownership. Set technical direction through deep distributed-systems expertise.

Bring hands-on experience designing, building, and operating critical systems under real production traffic and failure conditions. Partner with Staff Engineers and technical leads to make sound decisions about service boundaries, consistency, asynchronous processing, fault isolation, recovery, and scale. Apply architectural discipline informed by practices such as the AWS Well-Architected Framework, and validate decisions through testing and production evidence. Drive cloud-native modernization.

Build on progress across patient-facing kiosks, internal web applications, and APIs. Guide the evolution of the current C#, .NET, and Microsoft environment toward cloud-native architectures and open-source technologies, including Python, Java, Kotlin, Kubernetes, and Kafka. Choose technologies based on the problem, evaluate migration risks, and deliver incremental improvements while preserving dependable patient and provider experiences. Advance practical AI and agentic capabilities.

Expand on AI features already used by providers. Partner…