Senior Digital Media Producer

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Welcome to TELUS Digital — where innovation drives impact at a global scale. As an award‑winning digital product consultancy and the digital division of TELUS, one of Canada’s largest telecommunications providers, we design and deliver transformative customer experiences through cutting‑edge technology, agile thinking, and a people‑first culture.

In January 2023, TELUS Digital acquired Willow Tree, creating a combined firm with service offerings spanning Customer Experience and Digital Solutions. With a global team across North America, South America, Central America, Europe, and APAC, we offer end‑to‑end expertise across eight core service areas:
Digital Product Consulting, Digital Marketing Services, Data & AI, Strategy Consulting, Business Operations Modernization, Enterprise Applications, Cloud Engineering, and QA & Test Engineering. From mobile apps and websites to voice UI, chatbots, AI, customer service, and in‑store solutions, TELUS Digital enables seamless, trusted, and digitally powered experiences that meet customers wherever they are — all backed by the secure infrastructure and scale of our multi‑billion‑dollar parent company.

The Senior Digital Media Producer will be an integral part of our team  maintain a collaborative culture, this role will require an in‑office presence in a hybrid (Work From Near) capacity at our Charlottesville, VA location.

As a Senior Digital Media Producer, you’ll film and edit multimedia content for short‑ and long‑form videos that may include docuseries episodes, demos/explainers, customer stories, case studies, webinars, thought leadership initiatives, internal company announcements, promotional social media videos, product marketing videos, recruiting/retention videos, corporate training and other enterprise‑wide projects. You’ll work with our Global Brand & Creative Studio to atomize and repurpose this content as part of a full‑funnel video strategy focused on brand awareness, audience engagement, and conversion across You Tube, Linked In, website, and other emerging channels.

Highlights from Our Creative Studio

• 2 Weeks to Better Video Series
• Leveraging AI Marketing Copilots

• Edits audio and video projects based on established scripts, screenplays, or outlines, working closely with commercial stakeholders, subject matter experts, directors, copywriters, graphic designers, illustrators, and animators to present a final product that matches a shared vision.
• Collaborates with Marketing teams across Rev Ops, Creative Services, Regional Events, and Talent Recruiting to produce and optimize cut‑downs, excerpts, and other snippets of video for demand generation needs.
• Works with Directors/Producers to direct on‑screen/on‑air talent and occasionally facilitates filmed interviews or discussions.
• Performs studio and field production set preparation, testing, and strike.
• Manages, maintains, and updates digital media software and physical media production equipment in our on‑site studio.
• Conducts various styles of production including podcasts (video + audio), webinars, multi‑camera studio recordings, on‑location/field productions, cinematic, documentary, employee training/learning/development, social media, and live event productions.
• Loads, organizes footage, and maintains accurate records and project documentation/logs for video production projects.
• Supports production at TELUS Digital’s Woolen Mills Innovation Center in Charlottesville, VA, with occasional travel or remote producing, on‑location with select clients and at other TELUS Digital locations both domestically (Columbus, Durham, Boston, etc.) and internationally (Canada, Central America, Europe, APAC, etc.).

• 6+ years of experience supporting media production for enterprise organizations and/or digital consulting agencies.
• Experience with professional and prosumer cameras, lighting, and audio equipment.
• Experience with the pre‑/post‑production process, best practices, and video storytelling.
• Experience with color correction and motion graphics software preferred.
• Familia…