Concession Team Member/Part Time/Stonefield 14 & IMAX
Listed on 2026-01-04
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Entertainment & Gaming
Customer Service Rep, Server/Wait Staff
Concession Team Member / Part Time / Regal Stonefield 14 & IMAX
3 days ago Be among the first 25 applicants
Responsibilities Box Office Responsibilities- Operating POS system, including the proper handling of and responsibility for accuracy of cash drawer, credit cards, travelers’ checks, gift cards, redeemed discount tickets, passes and coupons.
- Upselling/suggestive selling of Premium Viewing Experience (3D, RPX, IMAX).
- Promoting the Regal Crown Club program.
- Ensuring tickets are sold in accordance with the MPAA rating system and company policy.
- Responding to phone calls and questions from guests in a manner consistent with our guest service philosophy.
- Operating POS system and handling cash drawer, credit cards, travelers’ checks, gift cards, redeemed coupons and concession stock inventory.
- Promoting the Regal Crown Club program.
- Operating, preparing, and cleaning all concession related equipment.
- Upselling/suggestive selling.
- Complying with all local, state, and federal food safety laws.
- Abiding by all federal and state laws regarding breaks and/or meal periods.
- Ensuring required alcohol certification and training are current where applicable.
- If the theatre sells alcohol and your duties include selling/serving alcohol, you must be of legal age according to state or local laws.
- Reading and understanding training materials covering sexual harassment and discrimination.
- Tearing tickets, collecting and depositing appropriate stub, and directing patrons to their auditoriums.
- Inspecting backpacks and packages when applicable.
- Managing crowd control and assisting guests in finding seats in auditoriums when necessary.
- Enforcement of MPAA rating system.
- Conducting in-theatre inspections to monitor picture and sound quality, watch for film and content theft, and help maintain a safe and quality environment within the auditoriums.
- Reporting to management any problems, discrepancies or unusual situations that arise at the theatre.
- Performing in-auditorium concession auxiliary sales as directed by management.
- Cleaning auditoriums at the end of scheduled shows and maintaining clean restrooms, lobby area, hallways and other areas outside of the auditorium.
- Monitoring the cleanliness and operation of theatre vending equipment.
- Assisting with all opening and closing duties as assigned by management.
Our team enjoys free movie passes and discounted concessions at any Regal location. All team members are eligible to participate in our 401(k) retirement plan, with a company match, once they reach the age of 21 and have completed six months of service.
Pay Scale Information: $14
QualificationsTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education/Experience
Completion of cast certification program as a cast member and as box office cashier or progress towards completion required. If the theatre sells alcohol and your assigned duties include selling/serving alcohol, complete any legally required state or local training and obtain the required certificate. Complete the Regal Responsible Beverage Server training on Regal Online University.
Language Ability
Possess good public speaking, listen effectively, and respond clearly and directly.
Math Ability
Perform calculations with speed and accuracy, and identify and correct errors.
Reasoning Ability
Identify problems, gather relevant data, note possible causes, evaluate relevant information, recognize alternatives and reach conclusions based on evidence, take action beyond what is necessary, and perform under pressure and/or opposition.
Personal Skills
Possess excellent communication skills with customers, co-workers and management. Establish goals, budget time, and set priorities to achieve desired objectives.
Physical Demands
The physical demands described include standing, walking, sitting, using hands to finger, handle, or feel; reaching with hands and arms; talking or hearing; occasionally climbing, balancing, stooping, kneeling, crouching, or crawling; lifting up to 60 pounds; and requiring close, distance, peripheral, depth perception, and focus adjustment.
Entry level
Employment typePart-time
Job functionSales and Business Development – Entertainment Providers
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