Event & Production Manager John Paul Jones Arena

LEGENDS & UNIVERSITY OF VIRGINA (JOHN PAUL JONES ARENA)
UVA and Legends have a partnership to operate their award-winning arena. Being the only venue management company for the building since opening, Legends has a strong presence with UVA Athletics, focused on providing the best guest experience for UVA Basketball, special events and concerts. John Paul Jones Arena is the largest indoor arena in Virginia and the biggest ACC basketball arena located outside of large metropolitan areas.

Named best new college basketball arena by Sports Illustrated, JPJ has seating capacity of over 14,000 for basketball games.

POSITION SUMMARY: The Production and Event Manager at John Paul Jones Arena, by performing personally or delegating and under the general supervision of the Director of Operations, will provide professional client services support in the planning, organization, and management of events of all sizes within the facility, while interacting with clients, facility staff and related personnel to assure all event needs are fulfilled.

The role will monitor the logistics of these events, and all event coordination tasks after events are booked through the conclusion.

ESSENTIAL DUTIES AND RESPONSIBILITIES Meets with promoters and client groups to plan and organize assigned events and/or meetings and look for opportunities to promote all features/services of the stadium to increase profitability.

Communicate with promoters/clients to obtain necessary technical requirements for developing and executing a plan to create diagrams, fulfill riders, conduct advances, schedule and supervise labor calls, and process equipment orders for events and other event related information.

Guides promoters/clients in preparation of events by interpreting and explaining contract provisions, policies and procedures.

Coordinates activities with internal departments, various service contractors, other service providers and external entities as needed for assigned meetings and/or events.

Work with finance department to prepare cost estimates and final billing for events.

Keeps clients informed as to status of deadline schedules, including but not limited to event timelines for department staffing confirmations, meeting room set-up specifications, tour request finalization and technical needs confirmations.

Day of event monitors event, maintaining close contact with clients and facility staff to ensure successful events. Follows-up on all client requests, concerns, and problems.

Supervise and train event day staff and oversee all aspects of facility operations related to assigned meetings and/or events.

Assists and seeks process improvements in scheduling operational set-ups and strikes to provide and remove equipment or service needs and increase profitability and facility offerings.

Serves as manager on duty as required.

Additional job duties as assigned.

SUPERVISORY RESPONSIBILITIES The position has supervisory responsibility overseeing on-site event staff as needed based on the event.

Supervise the local IATSE part-time employees during conversions, show calls and daily operations with ability to supervise large groups and/or many small groups at the same time

Will conduct interviews, training and performance reviews of department employees as well as create schedules and assign tasks to Event Coordinators.

Attends appropriate planning, organization and other event and facility meetings in support of facility operations.

The Production and Event Manager carries out supervisory responsibilities in accordance with Legends Global policies and applicable laws.

EDUCATION AND/OR EXPERIENCE At least 2 years concert and live production experience and/or training.

Bachelor’s degree from a four-year college or university.

Working knowledge of the principles of facility management, services, and equipment for a similar facility. Venue management (arena or stadium) experience preferred.

SKILLS AND ABILITIES

Ability to prioritize multiple projects.

Excellent communication and interpersonal skills.

Excellent time management, organizational, planning, and solution focused skills.

Knowledge in facility capabilities and event related services, including technical requirements (staging, rigging, IATSE, NFPA Code) of major concerts, family shows and sporting events.

Experience in the principles and techniques of supervision, training, and other administrative duties.

Ability to manage and resolve conflict, make common sense decisions and exercise proper action during high tension and…