Access Lead

Overview

These jobs focus on managing the financial aspects of patient care, including billing, insurance claims, payment processing, financial counseling, utilization and revenue cycle analysis. These roles are responsible for managing patient entry points into the healthcare system, including scheduling, registration, and verifying insurance. Patient access staff ensure that patients can efficiently navigate administrative processes while maintaining data accuracy and enhancing the patient experience.

The starting base rate for this role is $21.50/hr individual compensation will be determined by the selected candidate's previous work experience, education, and/or experience.

Education:

High School Graduate or equivalent required, Associate's Degree in a related field preferred.

Experience:

Internal Candidates:
Demonstrated proficiency in the duties of the Access Associate Senior role. External Candidates: 3 years' experience in a clinical setting (hospital, surgery center or ambulatory clinic) in an administrative or clinical role required.

License/Certification:
None required. Certified Healthcare Access Associate (CHAA) preferred.

Proficient communication skills across spoken and written domains. Adequate auditory and visual skills. Attention to detail and ability to write legibly and compose messages clearly and concisely. Completed coursework or on-the-job training in medical terminology and/or CPT-coding and/or anatomy. Strong problem‑solving skills.

Required Computer Applications: MS Office (Word, Excel, Outlook) and Epic. Must understand and comply with policies and procedures.

Job requires sitting for prolonged periods; frequently bending, stooping, reaching overhead, extensive and repetitive computer keyboard and mouse use. Attention to detail, ability to write legibly; ability to lift/push/pull less than 20 lbs. May be exposed to chemicals, blood/body fluids and infectious disease.

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified.

Position Compensation Range: $15.68 – $31.36 per hour.

• Comprehensive Benefits Package:
  Medical, Dental, and Vision Insurance
• Paid Time Off, Long‑term and Short‑term Disability, Retirement Savings
• Health Savings Plans, and Flexible Spending Accounts
• Certification and education support
• Generous Paid Time Off

UVA Health is a world‑class Magnet‑recognized academic medical center and health system with a level 1 trauma center. 2023‑2024 U.S. News & World Report “Best Hospitals” guide rates UVA Health University Medical Center as “High Performing” in 5 adult specialties and 14 conditions/procedures. We are one of 70 National Cancer Institute designated cancer centers. UVA Health Children’s is named by 2023‑2024 U.S. News & World Report as the best children's hospital in Virginia with 9 specialties ranked among the best in the nation.

Our footprint also encompasses 3 community hospitals and an integrated network of primary and specialty care clinics throughout Charlottesville, Culpeper, Northern Virginia, and beyond.

The University of Virginia is an equal opportunity employer. All interested persons are encouraged to apply, including veterans and individuals with disabilities. Click to read more about UVA's commitment to non‑discrimination and equal opportunity employment.