Clinical Program Coordinator, Clinical Pathways

The Clinical Program Coordinator has the primary responsibility for coordinating the development and maintenance of evidence-based Order Sets, Smart Sets, Therapy Plans, and multidisciplinary Clinical Pathways. The Clinical Content Program Coordinator provides leadership, support and guidance to key stakeholder teams in planning, execution, monitoring, and control of Order Sets and Pathways to ensure deliverables are met on time and within budget/scope.

The Program Coordinator partners with executive, clinical and medical staff leaders and hospital committees to ensure work aligns health system-wide initiatives and strategic goals. The Program Coordinator acts as an expert resource and an educator to operational leadership, clinician teams, and analysts regarding the development, implementation, and harmonization of Order Sets and Clinical Pathways across the health system. This role supervises the Agile Program Coordinator.

• Collaborate with University Medical Center and Health System leadership to manage the scope and implementation of the Order Set Review Committee and the Clinical Pathways Program.

• Define the Order Set Review and Pathway development process and lead key stakeholders through the steps.

• Manage programmatic input and support institutional liaison with any vendor partner/relationship insofar as supporting software (e.g. Agile
  
  MD) is used.

• Demonstrate strong communication skills using various mediums (e-mail, presentations, verbally, etc…)

• Manage communication and expectations with various stakeholders, including healthcare professionals, IT teams, and other program participants.

• Serve as a liaison to adjacent health system governance entities to ensure appropriate use of Order Sets and Pathways in alignment with policy and regulatory standards.

• Foster harmonization of Order Sets and Clinical Pathways with health system priorities, and helps identify sources of redundancy or lack of alignment in clinical/technical content between various guidelines, order sets, and pathways.

• Assist with Order Set and Pathway edits as necessary during the build process. As needed, act as a builder help to design, validate, and test pathways.

• Organize and maintain a governance committee to review and approve Order Sets and Clinical Pathways

• Ensures regular review and prioritization of Order Set and Pathway proposals, adherence to standard formatting and technical review procedures, and the cadence of review of existing/live pathways.

• Make recommendations for clarification, updates, and/or retirement of obsolete or outdated material to support streamlining of content across platforms.

• Author and present programmatic updates to executive leadership in collaboration with governance committee.

• Train and coach new authors on Order Set and Agile principles and practices that align with UVA Health System standards.

• Provide guidance and support to staff and/or management on complex problems or challenges.

• Monitor the performance of order sets and pathways, and provide regular reports to stakeholders

• Monitor and analyze program and project specific metrics and data outcomes; communicating to stakeholders and leadership as needed.

• Implement and monitor a regular cadence of order set and pathway review which aligns with best practices and regulatory imperatives

Education:

Graduate of an accredited graduate school of nursing, physician assistant program with a master’s degree or Pharm.

D. degree.

Experience:

3-5 years of healthcare experience with demonstrated leadership experience. Experience in project management preferred. Epic proficiency required. Proficiency with Epic building or related activities and/or Agile

MD proficiency preferred.

Licensure:
Must be licensed to practice in the State of Virginia.

This is primarily a sedentary job involving extensive use of desktop computers and may require occasional travel. Proficient communicative, auditory and visual skills;
Attention to detail and ability to write legibly;
Ability to lift/push/pull 20 - 50lbs.