Access Associate - Ambulatory Access Operations

UVA Health professionals share a common bond: to pursue excellence in everything we do for our patients. As an Access team member at UVA Health, you will be an integral member of a team dedicated to providing compassionate care for our patients. Access team members are the face of UVA Health – you are often the first and last contact for our patients and your interactions set the tone for each patient visit to UVA.

• Demonstrates exceptional customer service both for in-person and telephone activities.
• Schedules and coordinates appointments with the correct provider using all appropriate information.
• Demonstrates expected behaviors applicable to the Health System scheduling and registration system and unit policies procedures and guidelines.
• Performs verification functions.
• Performs visit document activities accurately and timely.
• Demonstrates engagement in the work team and goals of the unit.
• In addition to the above job responsibilities, other duties may be assigned.

Starting base rate: $17.50/hr individual compensation will be determined by the selected candidate's previous work experience, education, and/or experience.

Qualified candidates may be eligible for a sign‑on bonus of $3,500. (This bonus comes with a 2‑yr service agreement and is paid in 2 installments.)

Position Compensation Range: $13.38 - $26.76 Hourly.

Benefits

• Comprehensive Benefits Package:
  Medical, Dental, and Vision Insurance
• Paid Time Off, Long‑term and Short‑term Disability, Retirement Savings
• Health Saving Plans, and Flexible Spending Accounts
• Certification and education support
• Generous Paid Time Off

Education:

High School Graduate or Equivalent.

Experience:

No experience required.

Licensure:
None required.

Job requires sitting for prolonged periods, frequently bending/stooping, reaching (overhead, extensive, repetitive) and repetitive motion: computer keyboard. Proficient communicative, auditory and visual skills;
Attention to detail and ability to write legibly;
Ability to lift/push/pull 20‑50lbs.

The University of Virginia is an equal opportunity employer. All interested persons are encouraged to apply, including veterans and individuals with disabilities. Read more about UVA's commitment to non‑discrimination and equal opportunity employment.