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Technical Support IT Project Manager

Zendesk CCaaS Tech Lead - Architect & Delivery

Job in Charlottesville, Albemarle County, Virginia, 22904, USA
Listing for: TELUS Digital
Full Time position
Listed on 2025-12-23
Job specializations:
  • IT/Tech
    Technical Support, IT Project Manager
Salary/Wage Range or Industry Benchmark: 100000 - 125000 USD Yearly USD 100000.00 125000.00 YEAR
Job Description & How to Apply Below
A leading digital consultancy in Virginia is looking for a Zendesk Technical Lead. This role involves overseeing complex Zendesk implementations and leading the technical project team. Candidates should have over 5 years of experience in contact center solutions, with proficiency in the Zendesk Suite and AWS services. The position is aimed at those with strong architectural design abilities and involves significant client interaction and mentoring of junior staff.

Full-time role for mid-senior level professionals.
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