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IT Consultant Technical Support

Senior Zendesk Engineer — AWS & CCaaS Expert

Job in Charlottesville, Albemarle County, Virginia, 22904, USA
Listing for: WillowTree
Full Time position
Listed on 2025-12-29
Job specializations:
  • IT/Tech
    IT Consultant, Technical Support
Salary/Wage Range or Industry Benchmark: 200000 - 250000 USD Yearly USD 200000.00 250000.00 YEAR
Job Description & How to Apply Below
A leading digital consultancy is seeking a Zendesk Application Engineer in North Carolina to handle complex implementations, focusing on Amazon Connect/AWS. The role involves system configuration, integration development, and post-deployment support. Ideal candidates should possess a Bachelor's degree in Computer Science and have at least 2 years of experience in contact center implementation. This position values problem-solving skills, technical execution, and the ability to debug and troubleshoot effectively.
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Position Requirements
10+ Years work experience
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