Platform Software Test Engineer

Boston, Massachusetts, United States;
Charlottesville, Virginia, United States;
Columbus, Ohio, United States;
Durham, North Carolina, United States

Welcome to TELUS Digital — where innovation drives impact at a global scale. As an award-winning digital product consultancy and the digital division of TELUS, one of Canada’s largest telecommunications providers, we design and deliver transformative customer experiences through cutting‑edge technology, agile thinking, and a people‑first culture.

With a global team across North America, South America, Central America, Europe, and APAC, we offer end‑to‑end expertise across eight core service areas:
Digital Product Consulting, Digital Marketing Services, Data & AI, Strategy Consulting, Business Operations Modernization, Enterprise Applications, Cloud Engineering, and QA & Test Engineering.

From mobile apps and websites to voice UI, chatbots, AI, customer service, and in‑store solutions, TELUS Digital enables seamless, trusted, and digitally powered experiences that meet customers wherever they are — all backed by the secure infrastructure and scale of our multi‑billion‑dollar parent company.

Our Platform Software Engineers are integral parts of our team at TELUS Digital. To help retain our deep culture of collaboration, this role will maintain an in‑office presence from one of our offices (
Boston, MA; Charlottesville, VA; Columbus, OH; Durham, NC
) 3 days a week (Tue/Wed/Thurs) in a hybrid capacity
. Our WFN culture is designed to foster in‑person innovation, collaboration, and connection with team members local and visiting from other global offices.

TELUS Digital is hiring for empathetic, curious engineers to join our growing team. We work in a dynamic and fulfilling atmosphere and help our clients’ build robust mobile and web applications. Our Test Engineering technologies vary by project, so we value flexibility and willingness to learn. Our goal is to build amazing solutions for our clients, and ensuring a quality experience is a crucial part of how we deliver on that promise.

• Confidently deliver high‑quality test strategies and implementation, applying critical thinking to products, requirements, and processes.
• Define test strategies according to each client and business needs.
• Create and write test plans, defining how tests will be structured and communicated.
• Work closely with clients.
• Have professional test engineering experience — we’re thinking at least 2‑3 years.
• Apply various types of testing methodologies and work collaboratively on implementation.
• Help mentor and coach a project team towards shared goals and outcomes.
• Navigate difficult conversations by providing constructive feedback to teams and clients.
• Identify obstacles to ensure quality, improve our user experience and how we build tests.
• Be self‑aware of limitations, yet curious to learn new solutions while being receptive to constructive feedback from teammates.
• Guide your team to understand and work through changing priorities by bringing positive energy.
• Communicate and simplify complex problems in order to foster understanding across multidisciplinary teams.
• Apply your knowledge and findings at an organizational scale.

• Experience with testing methodologies and implementation.
• Relevant communication of testing approach and decisions to clients and teammates.
• Professional programming experience.
• Experience architecting robust automated testing suites across different platforms.
• Experience using frameworks like Cypress, Playwright, Test Cafe, Selenium, native mobile test frameworks for iOS, Android or React Native.
• Advocate of SDLC processes.
• Embody a growth mindset and are committed to continuously learning new technologies and honing your craft.
• Have strong debugging and troubleshooting skills.

• Experience testing for accessibility with tools such as screen readers and an appreciation for inclusive and accessible UI implementations.
• Experience writing and executing tests for SEO, or Analytics.
• Familiarity with CI/CD (e.g. Jenkins, Circle
  
  CI, Fastlane) and experience…