Maintenance Supervisor - Charlottesville, VA

Overview

Are you a dynamic leader with a passion for excellence in property management? Join Management Services Corporation (MSC), one of The Caton Companies, where your skills and experience will make a real impact. As our Maintenance Supervisor, you'll lead a dedicated team to ensure top-notch maintenance and resident satisfaction in a fast-paced, rewarding environment. MSC, a leader in the apartment industry, is dedicated to delivering exceptional living experiences and top-tier service to our residents.

We pride ourselves on fostering a dynamic and supportive work environment. MSC is looking for an experienced and driven Maintenance Supervisor to lead our maintenance team and operations at North Woods at the Four Seasons, a conventional apartment community in Charlottesville, Virginia. The successful candidate will be responsible for ensuring exceptional resident satisfaction, optimizing service processes, and driving team performance.

• Oversee daily maintenance operations to ensure resident satisfaction and operational efficiency.
• Lead, mentor, and develop a team of service professionals to achieve performance goals.
• Manage service schedules, workflow, and resource allocation effectively.
• Implement and monitor service policies, procedures, and best practices.
• Handle resident inquiries, complaints, and escalations promptly and professionally.
• Monitor and analyze service performance metrics to identify areas for improvement.
• Ensure compliance with company policies, industry regulations, and safety standards.
• Maintain accurate records of service activities, budgets, and reports.
• Drive continuous improvement initiatives to enhance service quality and efficiency.

• Proven experience as a Maintenance Supervisor or in a similar leadership role within the apartment industry.
• Strong leadership and team management skills.
• Excellent communication and interpersonal skills.
• Ability to multitask and prioritize in a fast-paced environment.
• Problem-solving skills with a proactive approach.
• HVAC certification and other relevant credentials are a plus.

• Competitive salary and performance-based incentives.
• Health, dental, and vision insurance.
• 401(k) retirement savings plan with company match.
• Paid time off and holidays.
• Opportunities for professional development and career growth.

Employment is conditional on satisfactorily completing all pre-employment requirements including background and drug screen. Starting salary depends upon prior work skills and experience.

Equal Opportunity Employer.

• Seniority level:
  Mid-Senior level
• Employment type:
  
  Full-time
• Job function:
  Management and Manufacturing