Community Manager - Charlottesville, VA - James

Community Manager – Charlottesville, VA – The James

Posted 3 days ago – Be among the first 25 applicants.

Madison Communities is seeking a dynamic and results‑driven Community Manager to lead and inspire our on‑site team. This role is responsible for overseeing all aspects of community operations, driving resident satisfaction, and ensuring the success of the property. If you have a passion for leadership, customer service, and property management, we’d love to hear from you!

• Lead & inspire: manage and motivate your team to deliver exceptional service and create a thriving, engaged community.
• Drive performance: oversee all community operations, ensuring the property meets and exceeds financial and occupancy goals while adhering to budgetary guidelines.
• Build a winning team: recruit, hire, train and coach staff, fostering a culture of excellence through performance feedback, recognition, and professional development.
• Deliver a five‑star experience: ensure top‑tier customer service for residents, prospects, owners and investors through outstanding communication and community engagement.
• Optimize property success: conduct property walk‑throughs, ensure apartment homes are show‑ready, and drive leasing activities (35 % of the role).
• Maximize marketing & leasing efforts: develop and implement strategic marketing plans, analyze market trends, and adjust pricing strategies to maintain occupancy goals.
• Operational excellence: manage budgets, oversee contracts and capital projects, and ensure seamless day‑to‑day property operations.

• Proven leadership: 3+ years of experience in property management with successful supervisory experience.
• Luxury lease‑up experience: preferred background in managing Luxury Class A properties and new lease‑ups.
• Marketing & sales expertise: strong ability to promote the community, drive leasing activity, and build strong resident relationships.
• Financial acumen: ability to analyze financial reports and make data‑driven decisions.
• Tech‑savvy: experience with Yardi, Rent Café and CRM software is a plus; proficiency in Microsoft Office Suite, including Excel, is required.
• Customer‑centric mindset: exceptional interpersonal skills with the ability to interact with diverse personalities and provide outstanding service.
• Organized & resourceful: strong multitasking skills with the ability to prioritize and execute tasks efficiently.

• Competitive compensation & benefits package:
• 401(k) with company match
• Comprehensive health, dental & vision insurance
• Health Savings Account (HSA) & Flexible Spending Accounts (FSA)
• Company‑paid short‑term disability & basic life insurance
• Paid parental leave
• Generous paid time off
• Employee discounts & referral programs
• Mental health support – Employee Assistance Program (EAP)

• Full‑time – 8‑hour shifts
• Monday–Friday with weekends as needed

Are you ready to make an impact? Join Madison Communities and be part of a team that values leadership, innovation, and a commitment to excellence.

Apply today!