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CX AI Delivery Director — Global Programs Lead

Job in Charlottesville, Albemarle County, Virginia, 22904, USA
Listing for: US Health Partners, LLC
Full Time position
Listed on 2026-10-17
Job specializations:
  • Management
    AI Business & Operations
Salary/Wage Range or Industry Benchmark: 180000 - 240000 USD Yearly USD 180000.00 240000.00 YEAR
Job Description & How to Apply Below

TELUS Digital seeks a Director, CX AI Delivery to turn complex contact center and AI programs into predictable, measurable outcomes. You will lead delivery across the CX AI portfolio, spanning CCaaS, conversational AI, agent assist, and CX intelligence, while guiding senior leaders and ensuring client value.

You will manage a ~$15–20M portfolio, drive delivery success, and partner with product and engineering leaders to stabilize programs and grow key accounts.

Are you ready to take on the CX AI Delivery Director — Global Programs Lead role at US Health Partners, LLC?

The position is based in Charlottesville, VA, United States.

This opportunity is part of our work in Management & Operations.

The advertised compensation is 180..

This role offers the option to work remotely.

We aim to respond to suitable candidates as soon as possible.

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