Development Coordinator

Organization The Shenandoah National Park Trust (SNPT)

Shenandoah National Park Trust is dedicated to preserving and enhancing the natural, cultural, and historic resources of Shenandoah National Park. Our goal is to connect communities to this remarkable landscape, fostering a deep sense of stewardship to ensure the park thrives for generations to come.

The Development Coordinator will lead the Trust's suite of fundraising, cultivation, and stewardship events, from conception to execution, as well as serve as the manager of our donor database.

This position is part of a larger team and entails various responsibilities that require professionalism, collaboration, initiative, a high level of attention to detail, and discretion in handling confidential and sensitive information. The Development Coordinator will be both process- and product-oriented, able to refine and iterate on existing protocols, plans, and partnerships to improve outcomes and deliver top-quality, concierge-level service to colleagues, partners, constituents, and donors.

Event Planning & Management (50%)

• Manage and coordinate all logistics for 2 fundraising events, Wine on Rooftops and Shenandoah Socials, virtual educational events, and other in Park engagements as needed
• Oversee event guest lists, registration processes, and provide regular updates to the team on event status.
• Manage and report on event budgets and goals.
• Support sponsor relationships in partnership with the Corporate & Foundation Manager.
• Manage and Grow the Banff Adventurers program.
• Develop event-related materials in coordination with the communications team, including signage, invites, flyers, and online/social media content.
• Update and manage event-related content and images on the SNPT website.

Gift Operations & Database Integrity (40%)

• Own gift processing and acknowledgments for the full donor file, ensuring gifts are entered, receipted, and acknowledged accurately and on time.
• Own day-to-day Raiser's Edge NXT data integrity, including data standards, gift entry, and record hygiene across the full database.
• Monitor, update, and send pledge reminders for donors across all giving levels.
• Provide the reporting and list-pulls for the Development Team, including mail-merge lists, contact reports, and daily, weekly, and monthly gift and revenue reports.
• Maintain accurate moves-management records and produce pipeline and portfolio reports as requested.
• Serve as a point of contact for donors needing to update contact or giving information.
• Liaise with the contract Bookkeeper, ensuring proper restrictions and notifying them of new or unexpected restricted gifts, new funds or campaigns, and monthly updates on changes to past gift record coding tied to restrictions.

Development office Administration (10%)

• Base Camp Volunteer program;
  Work with staff to coordinate in-office projects and event volunteers that advance the organization and engage volunteers.
• Maintain accurate records of volunteer hours worked and manage volunteer scheduling for events/projects.
• Support production of annual fund mailings, including list preparation, proofing, and coordination with vendors and the mail house.
• Support the Director of Development with meeting prep, briefing materials, and other administrative tasks.
• Additional duties as assigned.

Qualifications:

• 2-4 years of experience in event planning, development operations, or a related nonprofit role. A bachelor's degree is preferred; relevant experience may substitute for a degree.
• Experience planning and executing events from start to finish, including vendor coordination, registration, budgets, and day-of logistics.
• Working knowledge of a CRM or donor database, including gift entry, queries, and reporting; direct experience with Raiser's Edge NXT strongly preferred.
• Familiarity with gift processing practices such as receipting, acknowledgments, pledge tracking, and donor restrictions, or a strong willingness to learn them.
• Exceptional attention to detail and comfort with recurring operational work, balanced with the energy to deliver warm, polished donor and guest experiences.
• Highly organized and deadline-driven, with the ability to manage overlapping event timelines alongside daily gift processing.
• Strong written and interpersonal skills, with a customer-service mindset toward donors, sponsors, volunteers, and colleagues.
• Experience recruiting, scheduling, or coordinating volunteers is a plus.
• Proficiency with Microsoft 365, mail merge, and website content…