Front of House Crew Member

At Chick-fil-A, the Team Member role is more than just a job; it's an opportunity. In addition to working directly for an independent Owner/Operator, Team Members gain life experience that goes far beyond serving a great product in a friendly environment. Team Members are responsible for providing an exceptional dining experience for everyone they serve each day and for ensuring all guests receive signature Chick-fil-A service and food.

To be Charlottesville's most caring company - winning hearts every day by serving guests with warmth, excellence, and genuine care.

• A fun work environment where you can positively influence others
• Flexible scheduling (and closed on Sundays)
• Learning first-hand from an experienced Operator and Restaurant Leaders
• Intentional growth and development to help you reach your professional goals
• Competitive pay

• Create a welcoming and friendly environment for every guest.
• Accurately take orders and ensure speed, accuracy, and attention to detail.
• Go the extra mile to make guests feel valued (carry trays, refresh beverages, greet warmly).

• Work collaboratively with peers and leaders to keep the front counter, dining room, and drive-thru running smoothly.
• Communicate guest needs and operational issues quickly and respectfully.
• Support kitchen and catering as needed during peak hours.

• Maintain dining, counter, and restroom cleanliness to Chick-fil-A standards.
• Follow health, safety, and sanitation protocols with integrity.
• Take pride in your appearance, uniform, and area of responsibility.

• Seek feedback and coaching with humility and a desire to grow.
• Participate in team huddles, training sessions, and recognition programs.
• Demonstrate consistent reliability, positivity, and commitment to the team.
• Hospitality Mindset
• Attention to Detail
• Integrity & Reliability
• Strong Work Ethic
• Smile & Create and Maintain Eye Contact
• Speak Enthusiastically
• Make Emotional Connections with Guests
• Honor and encourage others to follow the vision and values of the Restaurant
• Multitask quickly, yet thoroughly
• Be team-oriented, adaptable, dependable, with a strong work ethic
• Communicate effectively with guests and Team Members
• Adhere to Chick-fil-A rules and dress code at all times
• Other duties as assigned
• Works well independently and in a team environment
• Be willing and able to work a flexible schedule
• Have the ability to lift and carry upto 50 lbs on a regular basis
• Have the ability to stand for long periods of time

Most Chick-fil-A Restaurants are operated by independent franchised business owners

who make all their own employment decisions and are responsible for their own

This job posting is for an opportunity at a Chick-fil-A Restaurant business independently owned and operated by a local franchised Operator. If you choose to apply for this position, you understand and acknowledge that your application and any information included with it will only be submitted to the Operator. Chick-fil-A, Inc. will not receive a copy of your employment application and will not be involved in any decisions regarding whether to hire you.

If you are hired for this position, you also understand and acknowledge that the Operator’s restaurant business will be your employer, not Chick-fil-A, Inc., and that the Operator is solely responsible for all decisions related to your employment, including hiring, firing, discipline, compensation, scheduling and supervision.