Office Team Leader

Join to apply for the Office Team Leader role at Thomas Jefferson Foundation

The Thomas Jefferson Foundation was incorporated in 1923 to preserve Monticello, the home of Thomas Jefferson, in Charlottesville, Virginia. Today, the Foundation seeks to bring history forward into national and global dialogues by engaging audiences with Jefferson’s world and ideas, and sharing the history of everyone, enslaved and free, who lived and labored ticello is recognized as a National Historic Landmark, a United Nations World Heritage Site, and a Site of Conscience.

As a private, nonprofit organization, the Foundation’s regular operating budget does not receive ongoing government support to fund its twofold mission of preservation and education. For more information, visit Monticello.org.

The Office Team Leaders’ main function is to demonstrate leadership while providing administrative support to the retail team at all retail locations.

• Provide leadership to staff, including assisting on the sales floor when necessary.
• Ensure adequate daily cash balances; reconcile cash register drawers and prepare bank deposits. Also adjust orders when necessary.
• Perform various customer service tasks such as answering the phone, answering all correspondence, and processing mail orders, including special orders.
• Prepare employee availability to assist the Store Manager in the preparation of the monthly schedule.
• Provide clerical support to the Store Manager, Team Leaders, and Retail Associates.
• Provide training for all Team Leaders on office procedures and cash management practices.
• Maintain inventory levels with assistance from the Inventory Team Leader, including processing of transfers and inventory adjustments. Keep the Store Manager informed of any discrepancies or needs for resolution.
• Be aware of necessary inventory replenishment and request inventory as needed from the Inventory Specialist.
• Process end‑of‑month cash count.
• Assist Store Manager with supply needs.
• Be flexible for after‑hours events and special events, including the Fourth of July.

• Knowledge of customer service (superior customer service skills).
• Knowledge of basic office and clerical procedures.
• Knowledge of basic arithmetic and accounting principles.
• Computer skills, including PC (Word and Excel), and POS system (Shopify).
• Ability to handle cash quickly and accurately.
• Ability to follow oral and written instructions.
• Ability to interact with and converse with unfamiliar people.
• Ability to perform cash reconciliations.
• Ability to maintain focus on complex projects in a highly disruptive environment.
• Knowledge of Thomas Jefferson and Monticello.
• Must have the ability to multi‑task.

• May require working outside in unpredictable conditions.
• Must be able to lift twenty‑five pounds and stand for an extended period.

• High School diploma required.
• Associate’s degree preferred.

Entry level

Full‑time

Administrative

Museums, Historical Sites, and Zoos

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Charlottesville, VA • $65,000–$75,000
• 1 month ago