Social Worker Assistant

The Social Worker Assistant (SWA) supports the administrative activities of the Social Work staff in accordance with Innov Age policies and all applicable regulations. The SWA will work under the supervision and direction of the Social Services Supervisor. The tasks assigned to the SWA may not include activities required by regulation or contract requiring or describing a Social Worker and requiring a Masters of Social Work or other requirements such as care planning, case management, assessments, psycho-social services.

The tasks assigned to the SWA may include but are not limited to non-skilled, routine administrative activities necessary to ensure that participant needs are being addressed such as confirming the delivery of goods and services or start date of external services and supports ordered by the IDT as part of the Care Plan; assisting participants with Medicaid recertification; researching/identifying community-based agencies to address social determinants of health or other participant needs;

other tasks as directed by the Social Services Supervisor.

Functional Category:
Social Work Support Activities - 100%

Goods, Services and Supports Fulfillment:
The SWA may be assigned tasks that include contacting participants to confirm the delivery of critical DME, clinically indicated goods, services, or supplies and other interventions critical to supporting the participant in his/her setting.

Benefit Program Application Support:
The SWA may be assigned to provide hands on assistance to participants with applying for or recertifying for Medicaid/Medical, Medicare in collaboration with the Eligibility and Finance Department. Additionally, the Social Work Assistant may provide hands on assistance to participants applying for housing, homelessness prevention, food security or other similar programs identified by participants’ Innov Age Social Worker as a needed intervention.

Administrative support for end-of-life coordination may be assigned as directed by the Social Work Supervisor. Assists with housing encounters documentation in EPIC

Community Resource Research:
The SWA may be assigned to research, identify and catalogue community or faith-based organizations; city, county or state programs; other services to address the needs of individual participants or participant populations within the Center. This would include services provided, contact person, hours of operation, and contact information necessary for the assigned Social Worker to make referrals and/or for participants to self-refer.

Outreach:
The SWA may be assigned tasks related to locating and validating participant location, telephone number, address, emergency contacts and other demographic information necessary for ongoing engagement with the participant. Additionally, at the direction of the Social Work Supervisor, the SWA may be responsible for updating key demographic information in Innov Age systems as defined by policy or regulatory requirements.

• Travel may be required within the Center service area.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

• Community Health Worker training or certification course, Associate’s degree in healthcare, social services, or other equivalent training;
  Bachelor’s of Social Work, Health Care Administration, or other equivalent training preferred.

• Require personal…