Provincial Safety Management System; PSMS And Research Ethics Board; REB Systems Manager

The PSMS and REB System Manager is responsible to provide leadership, direction and oversight to the development, management and administration of the Provincial Safety Management System (PSMS) and the Research Ethics Board (REB) software systems. This position reports to the Director of Organizational Excellence and Ethics while maintaining a strong collaborative relationship with ITSS, software vendors and many corporate divisions such as Quality and Patient Safety, Research Ethics Board and REB Coordinator, Human Resources, Employee Wellness and Safety, Medical Affairs, Privacy and Information Management, Patient Experience, Patients Relations and Navigation and Health Analytics.

The incumbent manages the scope, policy direction, quality improvement processes and budget for the PSMS and the Research Ethics Board system office. The manager is also responsible for providing leadership and expertise in the areas of risk assessment, advice, and mitigation strategies for Health PEI Corporate Service Areas - Medical Affairs, Human Resources, Performance and Innovation, Quality and Patient Safety, Professional Practice, Patient Experience/Patient Relations and Navigation, Privacy and Information Management, etc.

This includes leading patient safety incident investigations and leading Quality Improvement Activities in these program areas.

• Provides leadership, strategic direction and oversight for the development, management and administration of the PSMS and REB Office, including PSMS and REB software systems.
• Responsible for approving new and existing employee security access and scope requests, developing new roles and responsibilities within PSMS, managing the PSMS Help Desk, determining future software system enhancements, approving system configuration changes, quality assurance, policy and guideline development and compliance monitoring.
• Responsible for the development, coordination and monitoring of a provincial training plan for PSMS and REB system including the evaluation of same.
• Leads the development and utilization of the Provincial Safety Management System (PSMS) as the provincial electronic database that allows the identification of incidents to patient/resident/clients, employees, and the organization.
• Provides subject matter expertise on all business processes regarding incident management in PSMS.
• Provides analysis, support and advice on planning for a variety of Health PEI programs and services as it relates to the reporting of patient and staff safety incidents, employee incidents and research requests.
• Works with various stakeholder groups such as Quality and Patient Safety Division (Quality Risk Consultants), the REB and REB Coordinator, and the Patient Experience, Patient Relations and Navigation Division, e-Health Management Team and Health Analytics, Human Resources, and Employee Wellness and Safety, Medical Affairs, Privacy and Information Management, including all other operational program and service areas within Health PEI and external stakeholders include IT Shared Services, the RL
  - Datix and E-vision vendors, Healthcare Excellence Canada, Canadian Institute for Healthcare Improvement (CIHI), the Atlantic Health Quality Patient Safety Collaborative, Accreditation Canada to ensure the data within PSMS and REB
  - Synto is meeting identified program goals and objectives.
• Works with key stakeholders to identify short and long-term objectives with strategies on PSMS and REB data that will achieve optimal end user and leadership outcomes and align with Health PEI’s mission, vision and strategic plan.
• Develops and continuously evolves an auditing program for PSMS and REB software systems to ensure all privacy and security standards are adhered to. Coordinates effective problem management and decision making by gathering information through environmental scans, consolidating relevant data/information, building working relationships and anticipating the effects of trends and issues.
• Liaises with the appropriate Health PEI manager/leader on audit results to ensure compliance with appropriate business processes/practices.
• Creates and manages the Change Control process; responsible…