Assistance Program Counsellor - Public Service

The Public Service Commission is committed to Equity, Diversity, Inclusion and Accessibility. Our goal is to build a public sector workforce that reflects the diverse communities we serve and to promote welcoming, diverse, inclusive, respectful workplaces that are accessible to all. We welcome all interested individuals including Indigenous People, persons with disabilities, Black, racialized, ethnic and culturally diverse groups, as well as people regardless of their sexual orientation, gender identities, and gender expressions.

Those looking for more information are invited to visit our Equity, Diversity, and Inclusion Policy.

Demonstrating the values of the public service and functioning with a high degree of independence and autonomy, the counsellor provides mental health screening, risk assessment, clinical counselling and supportive therapeutic interventions, to public sector employees and their immediate families. The counsellor also provides consultation, educational awareness, training, conflict resolution and other group worksite interventions for public sector employees, management, and unions while interfacing with external community agencies and resources.

The position reports to the Manager of the Employee Assistance Program (EAP).

Duties will include:

• providing counselling to all public sector employees and their immediate family members who are dealing with a wide range of personal and occupational issues; utilizing evidenced based therapeutic approaches and case management, including crisis intervention, cognitive, behavioural and supportive therapy, solution focussed therapy;
• offering services with varying modalities such as phone, Zoom (virtual), and in person based on client preference:
• providing consultation with management and unions to deal with occupational challenges in the workplace such as workload management, environmental and morale issues, interpersonal and job conflict, burnout, compassion fatigue, bullying, harassment, trauma events and ongoing job stress;
• responding to emergency and crisis events to assess level of risk and develop a plan of intervention that ensures workplace, employee, family and community safety;
• providing a continuum of Critical Incident Stress Management (CISM) services to individuals and work sites following a critical incident;
• offering support and advice to workplace committees and employee groups as they develop work site wellness plans;
• providing training, workshops, and information sessions on various EAP programs and services in person and virtually;
• providing article writing on current and meaningful wellness subject areas to be posted on the website and to be distributed to Provincial Government Employees;
• providing services in satellite office (Montague and/or Summerside) as needed; other duties as required.

Minimum Qualifications:

• Master of Social Work or Master of Clinical Psychology along with extensive clinical experience in assessment, case management, treatment plans, communication, mediation, conflict resolution, individual, family and group therapy/facilitations.
• Experience in Critical Incident Stress Management Training or commitment to obtain CISM certification levels;
• Experience in public speaking, group presentation and facilitation skills.
• Experience in and working knowledge of workplace challenges, group dynamics and facilitation of group interventions.
• Must be registered with the PEI Social Work Registration Board in good standing or a Licenced Psychologist.
• Excellent organization skills and highly motivated to work with autonomy and independence.
• Demonstrated ability to provide interventions, using interviewing skills, to developing assessments and treatment plans and addressing mental health conditions; demonstrated ability to stabilize crisis situations.

• Access to reliable transportation; travel required to other office locations based on request for services as directed by program needs.

• Must have a good work attendance record.
• Able to utilize electronic record keeping.
• Knowledge of EAP programs.
• Must provide an acceptable vulnerable record check.
• French language counselling would be an asset.
• Additional relevant education and experience will be considered an asset.

Please Note:
Please ensure the application clearly demonstrates how you meet the noted qualifications as applicants will be screened based on the information provided. We would like to thank all applicants for their interest; however, only those who are selected for an interview will be contacted.

Where possible, submitting an electronic resume or job application is preferred. Otherwise, please return forms to PEI Public Service Commission, P.O. Box 2000, Charlottetown, Prince Edward Island, C1A 7N8. Applications may be sent by fax to . IT IS THE RESPONSIBILITY OF THE APPLICANT TO CONFIRM RECEIPT OF THE APPLICATION, BY TELEPHONE OR IN PERSON PRIOR TO THE CLOSING DATE.

Please ensure that the appropriate Posting r is stated on all application forms. You can apply online or obtain an…