Business Application Specialist - Treasury Board Secretariat - Temporary

The Treasury Board Secretariat is committed to Equity, Diversity, Inclusion and Accessibility. Our goal is to build a public sector workforce that reflects the diverse communities we serve and to promote welcoming, diverse, inclusive, respectful workplaces that are accessible to all. We welcome all interested individuals including Indigenous People, persons with disabilities, Black, racialized, ethnic and culturally diverse groups, as well as people regardless of their sexual orientation, gender identities, and gender expressions.

Those looking for more information are invited to visit our Equity, Diversity, and Inclusion Policy.

Our Vision:
Forward-looking people, service, and technology.

Our Mission:
Our Team proudly delivers quality IT expertise and advice with our partners to make citizen and business‑centric service possible.

The Business Application Specialist position is to assist with the planning, development, integration and maintenance of complex Government Business Systems. This role involves understanding, maintaining and supporting all of the documentation and application components within the system.

As a Business Application Specialist, the position is responsible for investigation and resolution of application problems, enhancements and maintenance of application areas, as well as business analysis of application requirements. The position acts as a liaison between ITSS and the sponsoring department, with a working knowledge of change control, system/integration testing, security and business processes.

• Administration and support of system applications:
  • Provide technical and business requirements analysis that is subject‑specific, and expertise on the functional requirements of the complex system and integration of other related applications.
  • Monitor, support, configure and administer the daily operations (including system patches) of the complex system, including highly specific business modules.
  • Become proficient in the function and use of tools to support ongoing operation and development of the system.
  • Monitor, measure and report on the utilization, capacity and performance of the applications.
• Coordination, planning and advice:
  • Assist the client in coordinating working groups, helping identify and improve functional processes, report requirements and potential risk areas.
  • Provide a lead role during upgrades, maintenance and operation activities.
  • Liaise with the client, ITSS, vendors and external organizations to ensure the system meets and/or exceeds standards, policies and procedures.
• Communication and leadership:
  • Lead multidisciplinary and multi‑organizational working groups as required.
  • Present proposed current functionality to various audiences.
  • Coordinate effective problem management and decision making by gathering information through environmental scans, consolidating relevant data, analyzing data, building working relationships and anticipating the effects of trends and issues.

• University degree or College diploma in Computer Science (or a related discipline with major IT coursework). Demonstrated equivalencies will be considered.
• Considerable related application support experience and knowledge of the field related to the supported system and other related information systems.
• IT system fundamentals and concepts (e.g., system terminology, environments, system architecture).
• Proficiency with MS Office Suite, Word, Excel and PowerPoint.
• Experience with script language such as SQL.
• Experience with report writing (e.g., Crystal Reports).
• Expertise in relevant complex systems and environments.
• Considerable experience with complex issue management, problem solving, innovative solution generation and root cause analysis.
• Experience managing the expectations of a wide range of key stakeholders and target solution users.
• Experience prioritizing and managing multiple tasks simultaneously.
• Previous experience and demonstrated leadership skills.
• Experience with incident tracking and management systems and the practices that apply to problem and incident resolution.
• Experience and knowledge of change management principles and methodologies.
• Familiarity…