Customer-Centric Front Store Supervisor

Take charge of customer service as a Front Store Supervisor at Shoppers Drug Mart. Manage cashier operations and ensure exemplary merchandising while resolving customer inquiries.

This role is vital for overseeing customer service dynamics, where you'll manage cash handling, staff training, and merchandising duties. You will maintain compliance with store policies and directly support loss prevention efforts. Your leadership will be crucial in improving the customer experience while ensuring the store’s appearance and safety standards are upheld.

Key Responsibilities:

• Ensure adherence to policies by cashier and merchandising teams

• Train and mentor cashiers in their job roles

• Monitor and manage cash office inventory processes

• Address customer inquiries and service issues

• Maintain cleanliness and organization of product displays

Requirements:

• Strong planning and decision-making abilities

• Independent thinking and problem-solving skills

• Comfortable and efficient with computer operations

• Organizational skills and knowledge of store supplies

• Commitment to health and safety compliance

Lead customer engagement and operational excellence as Front Store Supervisor at Shoppers Drug Mart.
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