Shipping Supervisor

We are seeking a highly motivated and results-driven Shipping Supervisor to join our team. The role is responsible for leading daily shipping operations, supervising unionized employees, and ensuring loads are completed safely, accurately, and on schedule.

Salary :

• Minimum High School Diploma required.
• Post-secondary education in Supply Chain Management, Business Administration, Logistics, Transportation, or a related field is considered an asset.
• Minimum 3–5 years of experience in shipping, logistics, transportation, or warehouse operations.
• Previous supervisory experience, preferably in a unionized manufacturing environment.
• Strong knowledge of transportation processes, load scheduling, and shipping documentation.
• Experience working with transportation carriers and brokers.
• Strong leadership, communication, and conflict resolution skills.
• Ability to work in a fast-paced environment and manage multiple priorities.
• Proficiency in Microsoft Office and ERP/WMS systems.
• Strong organizational and problem-solving skills.

• Lead and manage unionized employees to meet departmental and company objectives.
• Provide daily direction, coaching, and performance management in alignment with company policies and the collective agreement.
• Work closely with Production, Customer Service, Deployment, and Demand Planning to ensure shipping priorities are aligned with operational needs.
• Meet daily with transportation providers (Midland Transport and Midland Brokerage) to address equipment availability and ensure completion of the daily load schedule.
• Approve employee time sheets, vacation requests, and leaves of absence while ensuring payroll accuracy.
• Investigate and follow up on load discrepancies, documentation errors, and damages, implementing corrective actions as required.
• Coordinate internally and externally to ensure product availability and proper staging for shipment.
• Complete and distribute ahead/behind reports by 7:30 a.m. daily.
• Manage freezer holds and coordinate with QA to ensure timely review and release of product.
• Review inbound trailers to minimize detention charges and optimize dock utilization.
• Monitor key performance indicators including on-time shipping, labour efficiency, and inventory accuracy.
• Ensure compliance with safety standards, food safety requirements, and company policies.
• Support workforce planning, scheduling, and continuous improvement initiatives.