Agency Administrator

Job Description

Join Anastasi Insurance Agency Inc, a prestigious insurance agency deeply rooted in Charlton City, Massachusetts, known for its commitment to excellence and community. We are seeking an administrator to be the face of our agency, greeting clients with warmth and professionalism while ensuring smooth operations at the front desk.

This role is pivotal as you will be responsible for managing client inquiries, coordinating appointments, and maintaining a welcoming atmosphere in our office. You will play a crucial role in supporting our team to deliver top-tier service and build strong client relationships.

If you are passionate about customer service, highly organized, and thrive in a client-facing role, look no further than Anastasi Insurance Agency Inc. Come be a part of a team that values integrity, dedication, and excellence. Apply now!

• Annual Base Salary + Bonus Opportunities
• Paid Time Off (PTO)
• Health Insurance
• Life Insurance
• Disability Insurance
• Parental Leave
• Hands on Training
• Tuition Reimbursement
• Mon-Fri Schedule
• Career Growth Opportunities
• Retirement Plan
• Evenings Off

• Client Reception:
  Welcome clients and visitors in a warm and professional manner.
• Phone Management:
  Answer and direct incoming calls to the appropriate party promptly, in addition to managing the phone system.
• Posting and making bank deposits
• Assisting in the preparation of Accounts Payable
• Handle incoming and outgoing mail
• Inputting cancellations and reinstatements in agency operating system
• Assisting remote Account Managers and their assistants with in office tasks
• Assisting Account Managers in preparation and distribution of Mass Registry work

• Customer-Focused:
  Strong customer service skills with a focus on providing a positive experience for clients.
• Organization:
  Excellent organizational skills with the ability to prioritize responsibilities.
• Communication:
  Clear and effective verbal and written communication abilities.
• Team Player:
  Collaborative mindset with the ability to work well with others in a team-oriented environment.
• Professionalism:
  Maintain a professional appearance and demeanor at all times.