Hospital Billing Patient Account Rep

Come join the Ridgeview Hospital Billing team at the Chaska Plaza Business Office! We are seeking a customer-focused team member who enjoys working with patient payments, interacting with customers by phone, and researching those sometimes hard to answer questions in our Hospital Billing Department. This is a fast-paced and high-volume team in a casual work environment with hands-on leaders who make this a highly collaborative and comfortable work environment.

If you are dependable, reliable, and have great computer and customer service skills - be sure to apply now!

This position is responsible for the submission, reconciliation and collection of all accounts receivable for Ridgeview Medical Center. Reports and submits claims to third party payers. Answers inquiries and provides customer service in the resolution of billing issues and account balances. Primary focus is in one of the following areas:
Payment posting, collections, accounts receivable management, remittance reconciliation.

• High school graduate or equivalent
• 1 year professional medical billing experience or performance history with demonstrated ability to problem solve, provide attention to detail and take initiative

• Demonstrated skills in claim submission
• Ability to meet and maintain the necessary background checks as aligned with position functions
• Ability to communicate in the English language for effective written and verbal correspondence in order to complete job functions as mentioned above
• Analytical skills
• Ability to respond appropriately to unpredictable situations and diverse patient populations
• Ability to work autonomously and as a team
• Capable of making independent decisions with the use of good critical thinking and problem solving skills
• Knowledge of basic computer functions and Microsoft Office applications
• Ability to multi-task
• Ability to serve patients in a friendly and efficient manner
• Ability to perform basic math functions
• Ability to communicate in the English language for effective written and verbal correspondence in order to complete job functions as mentioned above

• Familiar with medical terminology

• Time Awareness - Continuous
• Writing - Continuous
• Initiation of Work - Continuous
• Memory - Continuous
• Receptiveness to Change - Frequent
• Reasoning - Continuous
• Required Sequences in Work - Occasional
• Problem Solving - Continuous
• Attentiveness Duration - Continuous
• Social Interactions - Continuous
• Mathematical Aptitude - Frequent
• Conflict Management - Continuous
• Reading - Continuous
• Detail Oriented - Continuous

Many factors are taken into consideration when determining compensation such as: the requirements of the position, experience, education, knowledge, and skills along with location and internal equity. Pay listed does not include any shift, weekend, or other differentials.

Ridgeview strives to provide comprehensive and market competitive benefits to meet the needs of our employees and their families.  to view the benefits available.