Fiber Splicing Technician

Who is EPS?

At EPS, we’ve fostered a value culture of Service, Excellence, and Foresight since we started our business over 36 years ago. We bring these values with us to work every single day by positively impacting our fellow teammates and the communities in which we live and work. We are committed to supporting our employees with a strong family culture and helping our communities thrive by giving back.

It’s a commitment rooted deep in our culture with the belief that we can be a catalyst for positive change by serving others.

We are seeking a full-time Fiber Splicing Technician with a passion for service and telecom construction.

• Commits to working safely every day and focuses on continued development and education related to safe work practices.
• Collaborates with the EPS Telecom Services Division and the Fiber Project Management Team to determine the best approach, value, and needs for fiber installation, repair, and providing telecom solutions.
• Provides effective troubleshooting skills and solutions with the ability to improvise and adapt to a variety of fiber applications and emergency fiber service calls.
• Responsible for the ordering and procurement of materials and equipment as needed for fiber telecom projects and service calls.
• Responsible for following up with customers before, during, and after the project with clear communication regarding project status ensuring customer satisfaction.
• Completes all required fiber service call documents and paperwork including work orders, material used, and providing information for accurate billing and estimates to customers.
• Works closely with EPS Fiber Splicing Field Supervisor to help determine labor needs, and work assignments with the fiber team for positive responses to service calls, fiber project installation and outages up to project completion.
• Develops and maintains strong customer relationships as a trusted advisor setting fiber project objectives and ensures final project meets or exceeds the customer’s expectations.
• Continuously and proactively seek opportunities with telecom customers advising them of the services EPS can provide and in turn shares information with the EPS Fiber Project Managers and Telecom Services Divisional Manager.

• Eligible to work in the United States without visa sponsorship
• Must be 18 years or older
• A valid driver’s license with a good driving record.
• Basic understanding of fiber and experience in fiber installation, troubleshooting, demo, and understanding of fiber applications.
• Excellent verbal and written communications skills.
• Will need to be able to see and identify colors.
• Outstanding customer service skills and possesses a keen sense for detail.
• Ability to have good foresight to help anticipate changes in conditions and operations to the greatest extent possible and the ability to react and provide effective solutions as needed.

• Proficiency in reading fiber schematics, Google Earth, and technical documents related to fiber locations and systems.
• Strong knowledge of NEC regulations and safety standards for telecom work.
• Fiber Installation and Splicing Training or certifications
• OSHA 10 and first aid certifications.
• A Medical Health Card.
• Proficiency with business software, including Procore, Bluebeam, Microsoft Excel, Word, Project, and Outlook.

Our company offers a generous and comprehensive benefit package:

• Highly Competitive Wages
• Paid Health and Dental Insurance
• Voluntary Vision Insurance
• Health Savings Account (HSA) with company match
• Health Reimbursement Account (HRA)
• Term Life Insurance
• 401k Plan with Company Matching Contributions
• Paid Time Off (PTO)
• Short-Term And Long-Term Disability
• Voluntary Life Insurance
• Voluntary Benefits – Critical Illness, Accident Insurance, & Hospital Indemnity
• Safety Training and Professional Development Opportunities
• A Strong Family Culture
• Starting compensation is based on your relevant job experience
• This role is non-exempt and eligible for overtime compensation
• The pay range for this role is between $22 to $42 per hour

• Be able to give and receive detailed…