Progressive Ford is looking for an experienced Parts Advisor to join our Fixed Operations team in Wallaceburg, Ontario.
The Parts Advisor is responsible for helping retail customers, wholesale customers, technicians, and service advisors identify andsource the correct automotive parts. This role combines customer service,parts sales, inventory management, order fulfillment, and wholesale accountsupport
.
If you have automotive parts experience, strong product knowledge, and enjoy working in a fast-paced dealership environment, we want tohear from you.
What You'll Do- Assistretail, wholesale, and internal customers with automotive partsidentification, pricing, availability, and ordering
- Useelectronic parts catalogues and dealership systems to accurately identify and locate parts
- Pull,receive, organize, and fill parts orders
- Support Service and Collision departments by ensuring required parts are available when needed
- Monitorspecial-order and back-ordered parts and communicate updates to customer sand internal teams
- Sourceout-of-stock parts from external suppliers and place emergency orders when required
- Processparts sales, invoices, returns, credits, and payments accurately
- Reviewcollision repair estimates and coordinate parts requirements when applicable
- Maintain and develop relationships with wholesale parts customers
- Identify opportunities to grow wholesale parts sales and develop new accounts
- Maintain accurate parts inventory and assist with inventory counts and returns
- Keepthe parts counter, stockroom, and department clean, organized, and safe
- Followdealership, manufacturer, and health and safety policies
- 2+years of automotive parts experience
- Strong knowledge of automotive parts, accessories, and vehicle systems
- Strong customer service and communication skills
- Excellent attention to detail and organizational skills
- Abilityto manage multiple priorities in a fast-paced environment
- Comfortable using computers, parts catalogues, and dealership management systems
- Valid driver's licence with a clean driving record
- Abilityto safely lift and move automotive parts and materials up to 50 lbs
Experience with wholesale parts sales, collision repairparts, or OEM parts systems is an asset.
Why Join Progressive Ford?Progressive Ford is part of Progressive Auto Group
, agrowing automotive group serving Southwestern Ontario.
We believe our people are a key part of our success. We’rebuilding teams that take ownership, support one another, provide exceptional customer service, and continuously look for ways to improve.
As part of Progressive Auto Group, you’ll have opportunities to grow your skills and career within a growing automotive organization.
CompensationBase Pay: $20.00–$24.00 per hour
Additional performance-based earnings may be available basedon the dealership's compensation structure.
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