Customer Service Agent at LCBO

Position: Holiday Customer Service Agent at LCBO
Location: Wallaceburg

Make a positive impact this holiday season as a Holiday Customer Service Agent at LCBO in Wallaceburg, Ontario. Deliver exceptional customer experiences and support shoppers from November 16 to December 31, 2026.

This role involves serving customers effectively using a POS system while ensuring our store remains organized and safe. You will also engage in sustainability campaigns and participate in service satisfaction surveys. This position promises insights into the beverage industry, enhancing your customer service skills with online training that prepares you for a memorable holiday shopping experience.

Key Responsibilities:

• Serve customers using the cash system for seamless transactions

• Contribute to our Spirit of Sustainability campaign

• Participate in customer experience surveys and feedback

• Manage inventory and stock cleanliness throughout the store

• Lift cases of various sizes, ensuring a safe environment

Requirements:

• Must be at least 18 years old legally allowed to work in Canada

• Bilingualism in English and French is an asset

• Ability to work varied shifts, including holidays

• Must stand for long periods and perform some heavy lifting

• Focus on providing exceptional customer service throughout the season

Embrace the spirit of the season with LCBO by providing outstanding service and building rewarding customer relationships.