Customer Service Supervisor at Shoppers Drug Mart

Take charge of customer service and merchandising as a Customer Service Supervisor with Shoppers Drug Mart. Develop your leadership skills while ensuring a positive shopping experience for all customers.

In this vital role, you will manage cashier functions and oversee staff training and guidance. You'll be responsible for maintaining high customer service standards, implementing loss prevention practices, and ensuring compliance with store policies. This position requires strong organizational skills and a problem-solving mindset to ensure customer satisfaction.

Key Responsibilities:

• Train and direct cashier and merchandising staff

• Ensure adherence to loss prevention policies

• Resolve customer inquiries and issues effectively

• Maintain clean and organized product displays

• Uphold store image and housekeeping standards

Requirements:

• Strong planning and decision-making skills

• Previous experience in customer service roles

• Proficiency with computers and time management

• Familiarity with health and safety requirements

• Ability to handle clerical and banking tasks as needed

Bring your leadership qualities and commitment to customer care to Shoppers Drug Mart.