Cascades Casino Guest Services Representative

Join Gateway as a Guest Services Representative at Cascades Casino, delivering exceptional customer experiences in a part-time role. Utilize your friendly attitude and patience to assist guests in a dynamic setting.

This part-time position focuses on guest interaction, ensuring positive experiences for all visitors.

Your role will encompass assisting guests with inquiries, providing details on events, and enrolling customers in the rewards program. Bring your strong customer service skills and organizational talents to help us thrive at Gateway.

Key Responsibilities:

• Meet and assist guests, addressing their inquiries

• Provide information on events and promotions

• Enroll customers in the rewards loyalty program

• Assist with on-site events and promotions

Requirements:

• Minimum one year of customer service experience

• Proven ability to deliver high-level service

• Strong communication and analytical skills

• Intermediate computer skills and mathematical knowledge

• Positive demeanor with multitasking ability

Bring your customer service expertise to support an engaging experience at Gateway.